5.1 audio not working

DwNecrid

New member
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I have a Maximus 3 gene mobo, and im using the stock sound card [Creative SupremeFX X-Fi]. I have it all set up, test the speakers and i get sound from each one. But when i play music or have any sound playing ill only get sound from 1 audio jack. Ive tested the speakers on my other pc and they work perfectly. I have the newest updates/bios ect, so i have no clue if its a windows 7 [ultimate x64] and driver problem, broken driver, broken mobo or what. Ive tried everything i could think of, and ive emailed Asus numerous times and still no reply what so ever. Any help would be amazing

Thx, Dw
 

My Computer

OS
windows 7 ultimate x64
CPU
Intel I5 760
Motherboard
Maximus 3 Gene
Memory
2x2gb G.skill 1600
Graphics Card(s)
Evga GTX470
Monitor(s) Displays
Samsung Syncmaster 2043nw
Hard Drives
1TB Western digital Caviar Black
PSU
Silverstone Strider 750+
Case
Coolmaster Haf 922
For starters, install the latest bios - Maximus III Gene 2001 BIOS (2010/07/30 update)
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
DwNecrid, welcome to the forums.

Are you using just the Via driver, or have you got the X-Fi software pack installed as well? Both are available from here,

ASUSTeK Computer Inc. - Motherboards - ASUS Maximus III GENE

As for things only playing in stereo instead of 5.1, are the sources encoded in 5.1 (movies, games, etc) or only stereo (music, online streaming, etc)? If they are only stereo sources then if using it, in the X-Fi settings you need to enable CMSS3D to upmix it to 5.1/surround; if only using the Via driver (does it even install the Via control panel?) you need to look for some kind of speaker fill option (sorry not sure what it's called in the Via software).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Turns out i already had the newest bios [think i did it all when my mem didnt work]

And yup, using it all. Installed it all when i first built this pc, then just updated it. Not sure if my music is 5.1 but i know all my games are 5.1 [sc2 for example] which i still dont get the 5.1. And no... via doesnt install the control panel sadly.

Just did as you said, no luck. Still stereo
 

My Computer

OS
windows 7 ultimate x64
CPU
Intel I5 760
Motherboard
Maximus 3 Gene
Memory
2x2gb G.skill 1600
Graphics Card(s)
Evga GTX470
Monitor(s) Displays
Samsung Syncmaster 2043nw
Hard Drives
1TB Western digital Caviar Black
PSU
Silverstone Strider 750+
Case
Coolmaster Haf 922
Do you have headphone jacks out the front as well? If so, does that work?
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
You may want to try installing Ubuntu Live
Download | Ubuntu

and listen to music, just to make sure it's not a hardware problem.
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Still no 5.1 :/
 

My Computer

OS
windows 7 ultimate x64
CPU
Intel I5 760
Motherboard
Maximus 3 Gene
Memory
2x2gb G.skill 1600
Graphics Card(s)
Evga GTX470
Monitor(s) Displays
Samsung Syncmaster 2043nw
Hard Drives
1TB Western digital Caviar Black
PSU
Silverstone Strider 750+
Case
Coolmaster Haf 922
Thanks for all your guys help [no sarcasm]. First forum that actually at least attempted it ♥
Ive made the decission to slowly convert my gaming rig into a gaming/multimedia rig, getting a ballin' sound card in the next bit with a new speaker setup. The company i bought my mobo from said bring it in to get them to test it, so if they might be able to fix it.

Once again, thanks guys :')
 

My Computer

OS
windows 7 ultimate x64
CPU
Intel I5 760
Motherboard
Maximus 3 Gene
Memory
2x2gb G.skill 1600
Graphics Card(s)
Evga GTX470
Monitor(s) Displays
Samsung Syncmaster 2043nw
Hard Drives
1TB Western digital Caviar Black
PSU
Silverstone Strider 750+
Case
Coolmaster Haf 922
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