80073712

leetgamer

New member
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Hi,

I get the error 80073712 - Windows Update encountered an unknown error when trying to install the 11/24/2009 update for Windows 7 x64-based systems. Windows update hasn't given me this error before when installing previous updates. What to do ? :/
 

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
Hi,

I get the error 80073712 - Windows Update encountered an unknown error when trying to install the 11/24/2009 update for Windows 7 x64-based systems. Windows update hasn't given me this error before when installing previous updates. What to do ? :/

Hi and welcome
This error can occur when the windows update files are corrupt. download it and try again.

Kenn J++
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi,

I get the error 80073712 - Windows Update encountered an unknown error when trying to install the 11/24/2009 update for Windows 7 x64-based systems. Windows update hasn't given me this error before when installing previous updates. What to do ? :/

Hi and welcome
This error can occur when the windows update files are corrupt. download it and try again.

Kenn J++

Hi, tried several times. Still the same issue.
 

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
What's annoying about it is that it always needs to install when shutting down. It fails, and so windows gives me a BSOD so I have to shut down by pressing and holding the power button, which is not good.

Oh, and I can't system restore because all the restore points are at 'Windows Update' when I try to install this minor update and fail.

So please, can anyone help? Forcing power off all the time is really dangerous.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
So noone using W7 (not Vista) has had this problem before?
 

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
The Vista fix will probably work for 7. Have you already tried it?

It's not a bad thing to use the power button to power down a machine, from a technical standpoint. No harm.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
The Vista fix will probably work for 7. Have you already tried it?

It's not a bad thing to use the power button to power down a machine, from a technical standpoint. No harm.

There is no pending.xml under C:/winsxs, and holding down the power button to instantly shut down without saving files and such causes no harm?
 

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
Right. No harm done. That's what the power button is for.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Well.. I don't know, cause my old machine broke down after doing that at the end of each of my sessions. I swore I'd just use the shut down button from the start menu from that point forward.
 

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
The Vista fix will probably work for 7. Have you already tried it?

It's not a bad thing to use the power button to power down a machine, from a technical standpoint. No harm.

I'm sorry, but that is terrible advice to give. It is a potentially VERY bad thing to use the power button to forcibly power off a machine. The user is not talking about pressing the button and letting windows shut down. He is talking about holding the power button so that the machine simply cuts off with no shutdown. This actually has quite high potential for corrupting files that are open at the time of the forced shutdown. Every time this is done there is a risk that a vital system file or files will be damaged to the point that the machine won't boot properly, or perhaps your email file will be damaged and lost, or a document you were working on, etc. Holding the power button in should only be done as an absolute last resort.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate RTM (Technet)
CPU
3.00 gigahertz Intel Core2 Duo E8400
Motherboard
ASUSTeK Computer INC. P5K/EPU Rev 1.xx
Memory
4GB
Graphics Card(s)
ATI Radeon X1950 Pro
Sound Card
Built in HD Audio
Monitor(s) Displays
22" Gateway LCD
Screen Resolution
1920 x 1200
Hard Drives
ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK
Keyboard
Logitech G11
Mouse
Microsoft Wireless Laser Mouse 5000
Internet Speed
13.44 Mbps
The Vista fix will probably work for 7. Have you already tried it?

It's not a bad thing to use the power button to power down a machine, from a technical standpoint. No harm.

I'm sorry, but that is terrible advice to give. It is a potentially VERY bad thing to use the power button to forcibly power off a machine. The user is not talking about pressing the button and letting windows shut down. He is talking about holding the power button so that the machine simply cuts off with no shutdown. This actually has quite high potential for corrupting files that are open at the time of the forced shutdown. Every time this is done there is a risk that a vital system file or files will be damaged to the point that the machine won't boot properly, or perhaps your email file will be damaged and lost, or a document you were working on, etc. Holding the power button in should only be done as an absolute last resort.

It is there to use it. No harm. Learn before you speak. I can design circuits, have worked for UL and know what I'm talking about. No corruption of files either.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
No harm unless there is a write to the hard drive in process when you do this, then you stand a good chance of corrupting the files system.

Sorry to disagree but this is definitely not a good idea.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Sorry to disagree but when you hold in the button, the HDD are off before psu cuts power to mb. It is designed well. Do you think engineers would design it otherwise?

Another wrong one. lol What else do we got? This is why we need negative rep in the forum I think and Guru members immune.

When are the n00bs going to learn?
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Sorry to disagree but when you hold in the button, the HDD are off before psu cuts power to mb. It is designed well. Do you think engineers would design it otherwise?

Another wrong one. lol What else do we got? This is why we need negative rep in the forum I think and Guru members immune.

When are the n00bs going to learn?

You are COMPLETELY wrong on this. When you hold in the power button, there is no sequence to how the power is cut. It is simply stopped to all components at the same time after the delay (3-5 seconds of holding the button down). The hard drive is NOT gracefully shut down before the power is cut. Files CAN be damaged if they are open when this happens. Holding the power button is a course of last resort if everything else fails to get the computer to shut down. It CAN have disastrous results, but granted in most cases it does not. By the time the "forced" power off is necessary, most computers have locked up to the point that the hard drive is no longer active and therefore no damage occurs, but to use this as a common practice is nothing short of foolhardy.

I too can quote my references and experience, but at least they have to do with actually working with computers. Building circuits does not prepare you for such things, I'm sorry to say.

To reinforce what I already know to be true, I did a simple Google search regarding powering down in this manner and found numerous references of instances where computers have had files damaged from shutting down in this manner, and that was on the first page of search results alone.

Anyway, I won't continue to argue with you, but I too wish that we had a way to refute clearly inappropriate and uneducated advice such as yours without having to resort to a "p***ing contest." Oh well, let the people who benefit from the advice make the decision when they hand out the reputation points.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate RTM (Technet)
CPU
3.00 gigahertz Intel Core2 Duo E8400
Motherboard
ASUSTeK Computer INC. P5K/EPU Rev 1.xx
Memory
4GB
Graphics Card(s)
ATI Radeon X1950 Pro
Sound Card
Built in HD Audio
Monitor(s) Displays
22" Gateway LCD
Screen Resolution
1920 x 1200
Hard Drives
ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK
Keyboard
Logitech G11
Mouse
Microsoft Wireless Laser Mouse 5000
Internet Speed
13.44 Mbps
Yeah. I guess we'll have to agree that you are smarter than the engineers that build machines and myself. What can I say.

You should open your own design company and produce pcs with your vast knowledge.


----------


The new Sevenforum.com challenge!!!: Find evidence on a motherboard, hdd, cpu, psu, system builder or any other hardware vendor's website stating that it is bad or wrong to use the power button on the pc with their hardware. Anyone that can do this, I will buy a free copy of Windows 7 Ultimate for.

Good luck.

Any existing member may make an entry for submission to the sweepstakes bonanza.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
The problem still exists though. Sorry for necro.
 

My Computer

Computer Manufacturer/Model Number
Custom-made
OS
Windows 7 home premium x64 build 7600
CPU
Intel Corei7 860
Motherboard
Gigabyte P55-UD4
Memory
Kingston ValueRAM 4GB dual channel (2x 2GB DDR3, 1333MHz)
Graphics Card(s)
Nvidia GeForce GTX 275
Sound Card
High Definition Audio Device
Monitor(s) Displays
LG L204WS
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 500GB
PSU
Enermax PRO82+ 525W
Case
Recom PowerStation Evo
Cooling
Zalman CNPS-9900A-LED
Keyboard
Chicony wireless keyboard
Mouse
Logitech laptop mouse
Internet Speed
100mbps
Other Info
Rocks my socks.
The procedure with WIndows Updates is to remove the Windows Update, using Restore point if necessary.

If Win7 won't start, boot into DVD Repair console and use Restore point.

Then if Update will not resintall correctly, open an email case with MS on windows Updates website. They are supported via email troubleshooting. Sometimes it can take weeks to resolve, but keep at it as they will persist too.
 
You are COMPLETELY wrong on this....

I too can quote my references and experience, but at least they have to do with actually working with computers. Building circuits does not prepare you for such things, I'm sorry to say.

To reinforce what I already know to be true...

Anyway, I won't continue to argue with you, but I too wish that we had a way to refute clearly inappropriate and uneducated advice such as yours without having to resort to a "p***ing contest." Oh well, let the people who benefit from the advice make the decision when they hand out the reputation points.

I would like to agree with you here, but per usual you make it hard.

Is there something wrong with tact and graciousness?

If a shellshocked ex-SEAL surf rat can do it, then surely someone flying the rainbow flag can show a little class?

It's the holidaze! Let's show some giving spirit.

BTW when my tech brainiac nephew told me the same thing, I rolled my eyes but deep down inside knew better. However, I am open to being proven wrong.
 
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