800B0100 windows update error

[opliokj]

Hello,

I'm getting this error message. I have tried all of the advice on the Microsoft site. No luck there.

I have attached my checksur log.

Any help would be greatly appreciated.

Thanks

 

[NoelDP]

CheckSUR found the following...

Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd.manifest
 winsxs\manifests\x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_79797ee24873c796.manifest
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat

I'll post a fix protocol a little later.

 

[NoelDP]

I've uploaded a file - yr6aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder yr6aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[opliokj]

thanks and here are the new log files

Hi,

Thanks so much for your help!

I've copied the files over and run the checksur tool. I've attached the new log files to this post.

yarra64

 

[NoelDP]

Looks like I missed a couple - back later with a new fix...

Unavailable repair files:
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat

 

[opliokj]

Ok no worries. Thanks again.

 

[NoelDP]

I've uploaded a file - yr6ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder yr6ab in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[opliokj]

thanks noel. i've copied over the files (overwriting the old ones). can't run the checksur tool right now. it's a home theatre PC and my kid is glued to the cricket! will give it a go and send the log files shortly.

 

[opliokj]

thanks again. fingers crossed this time we're good!

 

[NoelDP]

Bother! - I uploaded the wrong files (no harm done!)
I'll get it right this time - promise

back later..

 

[NoelDP]

OK - let's try it again...

I've uploaded a file - yr6ac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder yr6ac in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[opliokj]

Hey Noel ... it's cool. I tracked down the last of the corrupt files and fixed myself. I used instructions on the post here: The Tech Cookbook – Fixing Windows Update Agent issues (version 320 and 256)

I figure most of the busted files were fixed by you already so you made light work of it for me.

Thanks again for all your help!

 

[NoelDP]

You're welcome - and well done!

Good luck.