this has been happening for about a week now.....it started happening after leaving the pc running for 4-5 days it would become sluggish and programs would not open...now it seems to be happening after about 24 hours of running.
so i go to restart and it hangs on "logging off" , have to pull the plug after 8 hours of sitting
if, after i pull the plug and reboot....I then try to restart again within a few moments of the last boot...it will restart ok, no problem....it seems that if the pc runs for an extended time is when this problem occurs
symptoms:
most programs will not open after a while
websites would stop opening in chrome
cannot open folders on my pc
what i've checked:
all updates for windows have been added
memory diagnostic looks ok, i think there are no problems
ran norton, superantispyware, malwarebytes, ccleaner (registry as well)
if i boot in safe mode, and restart it boots up properly
tried setting back to a restore point 1 week earlier which was about when the problem started...did not solve issue
administrative event log in excel format: https://docs.google.com/spreadsheets/d/1g8M6KUudXRZxXxzeuIaYcAdk_QRgy63z4rzAMBkpRlY/edit?usp=sharing
i have attached some event logs and summary event logs and administrative event logs in .xls and .txt format zipped
where should i start to fix this problem?
thanks for any help
so i go to restart and it hangs on "logging off" , have to pull the plug after 8 hours of sitting
if, after i pull the plug and reboot....I then try to restart again within a few moments of the last boot...it will restart ok, no problem....it seems that if the pc runs for an extended time is when this problem occurs
symptoms:
most programs will not open after a while
websites would stop opening in chrome
cannot open folders on my pc
what i've checked:
all updates for windows have been added
memory diagnostic looks ok, i think there are no problems
ran norton, superantispyware, malwarebytes, ccleaner (registry as well)
if i boot in safe mode, and restart it boots up properly
tried setting back to a restore point 1 week earlier which was about when the problem started...did not solve issue
administrative event log in excel format: https://docs.google.com/spreadsheets/d/1g8M6KUudXRZxXxzeuIaYcAdk_QRgy63z4rzAMBkpRlY/edit?usp=sharing
i have attached some event logs and summary event logs and administrative event logs in .xls and .txt format zipped
where should i start to fix this problem?
thanks for any help
Attachments
Last edited:
My Computer
At a glance
windows 7 64 bit sp1intel i7 4770 @ 3.40ghz haswell 22nm technology16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)2047MB NVIDIA GeForce GTX 760 (EVGA)
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- dell xps 8700
- OS
- windows 7 64 bit sp1
- CPU
- intel i7 4770 @ 3.40ghz haswell 22nm technology
- Motherboard
- Dell 0KWVT8 (cpu 1)
- Memory
- 16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
- Graphics Card(s)
- 2047MB NVIDIA GeForce GTX 760 (EVGA)
- Hard Drives
- samsung ssd 840 pro 500gb
- Antivirus
- norton 360, superantispyware (free), malwarebytes (free)
- Browser
- chrome