A Plugin Keeps Crashing my PC!

RealGem

New member
Member
VIP
Local time
10:42 PM
Messages
269
Location
UK
Hi,

I am a songwriter and sing little melodies into my phone all the time, so I have thousands of little .amr files, but I am running out of hard drive space, so I need a more efficient way of keeping them on my PC and other hard drives.

I have been very disorganized and have several copies of each file, so the last few days I have been going through them one by one, renaming them and deleting duplicates.

My old XP PC would not play .AMR files; - I had to convert them first. But this PC always played them on Windows Media Player, so I did not convert them anymore.

But today I was playing my hundredth file or so, and my screen went WHITE. I could not press Escape or [Control, Alt and Delete], or even turn the PC off.

I had to uplug it to turn it off.

This is the first time this "new" PC has crashed (16 months old). When I reopened the folders I got an error box but did not have chance to take a screenshot.

It said something like:

WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins.

I clicked OK and it let me carry on working.

But then a few files later, it crashed again!


I do not want to cause any more damage to my PC by making it crash every few .amr files.

What plugins is it referring to?

Is it one that lets WMP play .AMR files?

If so, I did not choose to install that. The PC played those files from Day 1.

If I need to convert the files, does anyone know how to convert them in bulk please? I tried converting files on this PC before, and it took ages because I had to click "OK" to every single one. I literally have thousands of these AMR files, as I get the tunes pop into my head all the time - on average about 40 a day!

Anyone any idea please?

thanks a lot
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
Hi,

I am a songwriter and sing little melodies into my phone all the time, so I have thousands of little .amr files, but I am running out of hard drive space, so I need a more efficient way of keeping them on my PC and other hard drives.

I have been very disorganized and have several copies of each file, so the last few days I have been going through them one by one, renaming them and deleting duplicates.

My old XP PC would not play .AMR files; - I had to convert them first. But this PC always played them on Windows Media Player, so I did not convert them anymore.

But today I was playing my hundredth file or so, and my screen went WHITE. I could not press Escape or [Control, Alt and Delete], or even turn the PC off.

I had to uplug it to turn it off.

This is the first time this "new" PC has crashed (16 months old). When I reopened the folders I got an error box but did not have chance to take a screenshot.

It said something like:

WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins.

I clicked OK and it let me carry on working.

But then a few files later, it crashed again!


I do not want to cause any more damage to my PC by making it crash every few .amr files.

What plugins is it referring to?

Is it one that lets WMP play .AMR files?

If so, I did not choose to install that. The PC played those files from Day 1.

If I need to convert the files, does anyone know how to convert them in bulk please? I tried converting files on this PC before, and it took ages because I had to click "OK" to every single one. I literally have thousands of these AMR files, as I get the tunes pop into my head all the time - on average about 40 a day!

Anyone any idea please?

thanks a lot
Try running System Restore to a time before this happened: http://www.sevenforums.com/tutorials/700-system-restore.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
"WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins."

What other plug-ins have you installed and/or "o.k.ed"?

Have you ran a sfc/scannow?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Hi,

I am a songwriter and sing little melodies into my phone all the time, so I have thousands of little .amr files, but I am running out of hard drive space, so I need a more efficient way of keeping them on my PC and other hard drives.

I have been very disorganized and have several copies of each file, so the last few days I have been going through them one by one, renaming them and deleting duplicates.

My old XP PC would not play .AMR files; - I had to convert them first. But this PC always played them on Windows Media Player, so I did not convert them anymore.

But today I was playing my hundredth file or so, and my screen went WHITE. I could not press Escape or [Control, Alt and Delete], or even turn the PC off.

I had to uplug it to turn it off.

This is the first time this "new" PC has crashed (16 months old). When I reopened the folders I got an error box but did not have chance to take a screenshot.

It said something like:

WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins.

I clicked OK and it let me carry on working.

But then a few files later, it crashed again!


I do not want to cause any more damage to my PC by making it crash every few .amr files.

What plugins is it referring to?

Is it one that lets WMP play .AMR files?

If so, I did not choose to install that. The PC played those files from Day 1.

If I need to convert the files, does anyone know how to convert them in bulk please? I tried converting files on this PC before, and it took ages because I had to click "OK" to every single one. I literally have thousands of these AMR files, as I get the tunes pop into my head all the time - on average about 40 a day!

Anyone any idea please?

thanks a lot

To my knowledge, WMP doesn't natively support .AMR files. PotPlayer is a free program which does play them or you can play and convert them using AMR Player, which may be obtained at the following site;

http://www.amrplayer.com/

WMP Mainly supports wma and mp3 but if you follow this link, http://www.soft32.com/download_2592.html, it will take you to a free add on for Windows media Player. See, Windows media Player needs codec's to play certain things like avi and mov. but this should help you where you can play almost anything.
(I perfer to use PotPlayer or would suggest using AMR Player...personal preference)

HTH
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
Thanks

windude99 wrote:
Try running System Restore to a time before this happened

I would but as I have not uploaded or played .amr files for a long time before yesterday, I do not know what corrupt program I am trying to wipe out. Or how far to go back.


indianacarnie wrote:

What other plug-ins have you installed and/or "o.k.ed"?

Sorry, I haven't a clue. The only plugins I know about are for Wordpress websites; not Windows.

indianacarnie wrote:
Have you ran a sfc/scannow?

No - good idea. I will do that now...



Sir George wrote:
To my knowledge, WMP doesn't natively support .AMR files. PotPlayer is a free program which does play them or you can play and convert them using AMR Player, which may be obtained at the following site;

http://www.amrplayer.com/


WMP Mainly supports wma and mp3 but if you follow this link, Download Windows Media Player 9 Codecs Pack 1.0, it will take you to a free add on for Windows media Player. See, Windows media Player needs codec's to play certain things like avi and mov. but this should help you where you can play almost anything.

(I perfer to use PotPlayer or would suggest using AMR Player...personal preference)


HTH


Thanks for your advice, I will download this and let you know how I get on.

Still at the file checker stage at the mo.

Thanks guys. Will report back...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
OK, I finshed the sfc /scannow and it says:

"Windows resource protection did not find any integrity violations"

So I will follow Sir George's advice and download the amrplayer...


UPDATE:

OK I have the AMRplayer, and it is going to take days to go through them all. Playing them is not an option, as I have to scroll down to find each file out of hundreds, then add each one into the player, then play it. Bearing in mind that I record several versions of the same tune, so I need to decide on what to keep and what to throw out. I can't concentrate on this if I'm thinking about technical issues.

Even to convert them, it only does one at a time, and it also does not carry the same file name across, so it's asking for a file name for each file! This is making the whole thing about 6 times longer.

Previously, I was double-clicking on a file, playing it, (less than 12 seconds in most cases), then deciding what to do with it in seconds, then onto the next one. That was laborious enough, but I think it would be less work to fire up my XP machine and bulk convert them on there.

Sorry I do appreciate your help though.

I will see if there is a converter that will convert in bulk.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
I did a Google search for "How to delete duplicate files in bulk" and found quite a few programs that do it. I don't know anything about them and will leave it up to you to choose one. They are out there. Good luck,
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
I did a Google search for "How to delete duplicate files in bulk" and found quite a few programs that do it. I don't know anything about them and will leave it up to you to choose one. They are out there. Good luck,


Thanks a lot, but sadly it won't be suitable, because when I delete the files off my phone, the numbering system goes back to zero.

So I have lots of different files with the same name but in different folders, so I have to be very careful and go through each one to decide what to do with it.

But thanks, I will bear that in mind for future reference. I might use it for my work files.


Regarding the original problem, I have installed K-Lite (I had Shark007 before) and touch wood, WMP has been playing AMR files ok so far.

Please don't close this yet though. I will post back in a few days to confirm that it is ok. If I forget, please close.

thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuild™ custom PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache
Motherboard
ASUS P7H55-M 6x Rear USB 2.0 2x Front
Memory
Samsung 4GB (2x2GB) DDR3 1333MHz
Graphics Card(s)
nvidia GT430 1GB Graphics Card
Sound Card
Built-in audio
Monitor(s) Displays
Videoseven CMC 17" AD
Screen Resolution
1280 x 1024
Hard Drives
250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache
PSU
Corsair 500Watt PSU
Case
Gigabyte GZ-X2 Black ATX MIDI Tower Case
Cooling
Standard CPU Cooling Fan
Keyboard
Packard Bell 9205
Mouse
Microsoft IntelliMouse Optical
Internet Speed
Supposed to be 100mbps (Average: 54mbps!)
Other Info
Also Windows 7 64 Bit on my Acer i3 Laptop
Back
Top