A program will no longer run

Stevekir

New member
It is Adobe's Lightroom (a photo-enhancement program). It installed it lasy July and it worked fine many times until I went to use it a few days ago. It launches but immediately produces an error message:
" Lightroom encountered an error when reading from its preview." "Lightroom will attermpt to fix this problem the next time it launches."
I went to Windows Control Panel and uninstalled it, then re-booted the computer and re-installed it using the original install file. Several times. No help. It will not run using any of the catalogues it used to run without trouble (A catalogue is a collection of instructions recording the actions previously taken on those images in Lightroom, like sharpening.) I don't know what a "preview" is but guess it is a display of the images previously amended by the instruction in the current catalogue.

Lightroom always has to access a catalogue before running but that is always the last catalogue used, which was OK because it used to run properly.

Any ideas please?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte ATX case with 500 W power supply GZ-M1
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium Edition G3220 3.0 GHz
Motherboard
Gigabyte Socket 1150 MicroATX Mot Ultra Durable, GA-H81M-S2H
Memory
8 GB DDR3 1600 MHz DIMM
Graphics Card(s)
Not Known
Sound Card
Not known
Monitor(s) Displays
Samsung LS24D590 23.6"
Screen Resolution
1920 x 1080
Hard Drives
256 GB Solid State Drive (C: on which Windows 7 is installed)-
1 TB internal conventional HD (X:)-
Two WD "Elements" " 2TB USB drives as backups
PSU
500 W
Case
Gigabyte ATX case
Cooling
Several fans!
Keyboard
Accuratus 301 USB Compact, white.
Mouse
Microsoft Basic Optical Mouse v2.0, two-button, tethered
Internet Speed
10 to 12 Mb per second
Antivirus
Kaspersky Internet Security 2016, Malwarebytes (paid)
Browser
Firefox (ocassionally Safari)
Other Info
The 256 GB SSD (C:) also has Adobe Photoshop CS6 and InDesign CS6, MS Office, Adobe Lightroom, and other small programs.
Something else is, or a few things are, causing Lightroom to no longer work. Something was probably installed or changed that clashed with and still clashes with Lightroom. I don't know if it's hardware [driver or drivers] and/or if it's software.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
I wonder if you're another victim of Microsoft's recent patching shenanigans? Have a look at post #8 in this thread and see if the solution helps you:

http://www.sevenforums.com/software/381166-rosetta-stone-version-2-wont-run.html

Microsoft recently released a patch which affects some copy protected software. They are mostly games, but there has been some mainstream software affected as well. Hopefully, the solution is as simple as the above.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
Back
Top