A very strange problem

[whs]

I have installed an 80GB Intel G1 SSD on the wife's laptop and installed Vista on it (that's what she wanted). The laptop is now a lot faster loading programs (even big ones like PowerPoint and Word are instant) and it also runs a bit cooler. There is, however, a very strange problem that I cannot fathom.

When I boot the laptop, there are 2 black screen phases of about 10 to 12 seconds after the running bar is done and after I selected the user (her partition or mine) - after the Welcome screen until the desktop shows up.
Same thing during shutdown. A 15 to 20 second black screen until the "shutting down" screen comes up. In both cases something must be running because the fan is working overtime.
Also whenever the UAC window comes up, there is a black screen phase before and after I say "Allow".

I have noticed in Device Manager that my Base System Device and my Coprocessor have yellow flags. I was trying to update their drivers but neither the system nor myself (on the HP website) could find drivers. I did, however, update the BIOS.

Specs: HP DV6258SE Model RP168UA
------- AMD TL56, 1.8GHz with 2GB of RAM

Any thoughts or guidance are appreciated.

 

[gregrocker]

Usually co-processor needs the full Nvidia chipset install from their site. It's likely causing the startup delay as it fails to load.

Base system device is your built-in card readers, which can normally be found on manufacturer's Support Downloads webpage for your computer model. I'd also check there first for the NVIDIA chipset download.

 

[kucing13]

well i've faced these black screen phase but it happens after resume from standby or hibernate, or changing my theme which different in your case. I always thought it caused by graphic card driver but since it just for about 10,or 20 secs. I'm just letting it be

BTW,does this Black screen phase happens before?or recently happen to you?

 

[Bill2]

Hopefully installing the missing drivers will solve the problem. Otherwise you can try doing a boot trace.

Trace Windows 7 boot/shutdown/hibernate/standby/resume issues - MSFN Forums

 

[whs]

Thanks everybody. I'll try the Nvidea driver and let you know.

 

[Mellon Head]

@ WHS:

I found a number of different driver packs through the Canadian HP website here:

Software & Driver Downloads HP Pavilion dv6258se Notebook PC - HP Customer Care (Canada - English)

Are any of those different that the ones that you saw elsewhere? I just selected Vista 32, but there is 64 bit as well. Maybe there's something you can use there that wasn't available somewhere else.

 

[gregrocker]

Good work, MH. Both the chipset and card reader (under Storage) are there.

 

[whs]

My first attempt was no good. I used the chipset driver from the US site but it gave me all kinds of problems. I'll try the Canadian site later. Thanks for the find.

 

[kucing13]

i wish you good luck mate.

 

[Mellon Head]

My first attempt was no good. I used the chipset driver from the US site but it gave me all kinds of problems. I'll try the Canadian site later. Thanks for the find.

Hope it works for you.

 

[whs]

Just this minute I installed the drivers from the MH site. So far so good. This time I skipped the Storage device part (Raid, etc.). That seems to work better. My SSD may not have liked that part. My Device Manager is clean now and the "black phases" seem to have disappeared. Thanks again to everybody for their help.

 

[gregrocker]

Good work, all. I think co-processor missing is a prob related to Vista. Vista installer may not be as driver-complete as Win7 for some reason.

SD Card readers are likely to show up missing no matter what OS, usually named anything but what they are. You'll see strange missing Devices disappear from error state just by loading device drivers from the manufacturer's Support Downloads webpage for your model.

 

[kucing13]

problem solved. You've made it

 

[whs]

problem solved. You've made it

Yeah, kind of. The initial problem is solved. But now I have an iffy Sleep mode problem. Have to attack that one another day. For right now, I set the sleep button in the start menu to shut down. Since the system boots from the SSD in about 18 seconds, that is not a big problem.
It is really strange. I never had that many problems in 3 years of Vista usage. Maybe I can convince the wife that she should use windows7.

 

[kucing13]

Maybe I can convince the wife that she should use windows7.

worth to try..

 

[gregrocker]

Most sleep issues are solved by updating the display driver. There should be a newer one than the 2007 listed on HP driver's webpage at NVIDIA or via optional Windows Update.

 

[whs]

Most sleep issues are solved by updating the display driver. There should be a newer one than the 2007 listed on HP driver's webpage at NVIDIA or via optional Windows Update.

Thanks Greg, I will check that. The problem only occured since I reinstalled Vista on the SSD - the previous version on the HDD did not have that problem. It is not a big deal because the system now boots so fast - it just bugs me.
What it does is it either says "Welcome" and then noodles the hour glass forever. Or sometimes it brings up the desktop which freezes instantly with the hour glass running. Nothing goes, not even the task manager.