Able to install 32bit but not 64bit

intel 4004

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So I messed up my laptop, it was Win 7 home 64bit. I formatted it and do a clean install, but I can only install 32bit. When I try to install 64bit, I get "hardware problem and installation could not be complete" what's that?
 

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...
Make sure it is 64-bit capable. If possible run the Windows 7 Upgrade Advisor . I would personally not run 64 bit on 3gb RAM but would want at least 4gb, so if it's 64-bit capable google a RAM upgrade for the model.

Boot into BIOS setup to see if there is an EFI Boot disk in the BIOS boot order Priority list. If so then either remove it and enable Legacy BIOS to install 64 bit normally, or follow these steps for UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums.

If not then post back the verbatim error message and at exactly which step it occurs during Clean Install Windows 7

Follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Make sure it is 64-bit capable. If possible run the Windows 7 Upgrade Advisor . I would personally not run 64 bit on 3gb RAM but would want at least 4gb, so if it's 64-bit capable google a RAM upgrade for the model.

Boot into BIOS setup to see if there is an EFI Boot disk in the BIOS boot order Priority list. If so then either remove it and enable Legacy BIOS to install 64 bit normally, or follow these steps for UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums.

If not then post back the verbatim error message and exactly when it occurs during Clean Reinstall - Factory OEM Windows 7.

Follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

I have 8GB of ram
So if I get the recovery disks from Lenovo, can this all be solved by it?

This GRC*|*SecurAble: Determine Processor Security Features*|** will let you know if you're able to use 64 bit OSes.

How did you "mess up" your laptop?

So at the beginning, I dual booted Ubuntu and Windows 7. One day, my fingerprint reader stopped working. It seems it kept disconnecting and connecting again. I formatted the Ubuntu partition (which is stupid). Then Grub is missing. I did burn a Lenovo recovery media on my USB and went to a fixmbr. Thought it worked, but theres an error upon start up. My friends help me to do a clean install of Windows 7 64bit. It shows hardware error and couldn't be installed. For some reason, I wiped my harddrive and my Lenovo recovery partition are also wiped. (I ordered a Recovery disk from Lenovo - free) So now, I'm using a 32bit windows.
I used the software and it shows I can use 64bit and both are yes.
 

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...
So what about the EFI boot disk in BIOS Boot order priority? If you have EFI BIOS then you must take the extra steps I gave you to install 64 bit.

And what is the exact error message I requested?

We have a 100% install rate for those who are thorough and fully interactive with the steps we give you, which will not end until you get it installed.

Yes, your 64-bit Recovery disks should work however they will reinstall all of the factory bloatware which throttles Win7.

Try wiping the HD again as this may help: Diskpart Clean Command
DISKPART At PC Startup
 
So what about the EFI boot disk in BIOS Boot order priority? If you have EFI BIOS then you must take the extra steps I gave you to install 64 bit.

And what is the exact error message I requested?

We have a 100% install rate for those who are thorough and fully interactive with the steps we give you, which will not end until you get it installed.

Yes, your 64-bit Recovery disks should work however they will reinstall all of the factory bloatware which throttles Win7.

Try wiping the HD again as this may help: Diskpart Clean Command
DISKPART At PC Startup

I might try this next during thanksgiving break since I need to play :P
 

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...
If you have 8 gigs of ram (post #3) could you update your ((My System Specs)) to indicate that. It helps us help you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
So I have a problem now. Not sure what it is. So when I turn my computer on, sometimes, it stops at the bios screen(thinkpad logo appears)? sometimes after that and doesn't show the "Starting Windows". Sometimes, I get slow-motion aero. All of this can solve by rebooting my computer, but its really annoying. Anyone here know what the problem is?
 

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...
Work through these steps for Troubleshooting Windows 7 Failure to Boot

I gave you a bunch of steps earlier which you never replied to. Problems like this require the utmost thoroughness with no steps missed and totally interactive communication. Report back on all steps tried as you try them as there may be others indicated.
 
Work through these steps for Troubleshooting Windows 7 Failure to Boot

I gave you a bunch of steps earlier which you never replied to. Problems like this require the utmost thoroughness with no steps missed and totally interactive communication. Report back on all steps tried as you try them as there may be others indicated.

Sorry about that. :( I'll try them this weekend.
 

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...
Turns out I cannot install Windows through my USB 3.0 port. I used the 2.0 and it went well. Now, the problem is it take a long time to boot up. It stays at the booting screen. How can I fix that?
 

My Computer

Computer Manufacturer/Model Number
Lenovo T420s
OS
Windows 7 Ultimate 64bit
CPU
Intel Core i5 2520M
Memory
8GB DDR3 (4GB x 2)
Graphics Card(s)
Nvidia NVS 4200M/Intel HD Graphic 3000
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1600 x 900
Hard Drives
Hitachi 320GB 7200rpm
Cooling
One Fan
Keyboard
Thinkpad
Mouse
Logitech MX Performance mouse
Internet Speed
At&t/Comcast
Other Info
It heats up...
Are you running a Clean Boot as shown in tutorial? What AV are you using?

Did you follow the steps for how drivers are handled in Win7 which is different than XP?

If not I'd wipe the HD of all boot code with Diskpart Clean Command before install then get it perfect.
 
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Turns out I cannot install Windows through my USB 3.0 port. I used the 2.0 and it went well. Now, the problem is it take a long time to boot up. It stays at the booting screen. How can I fix that?
Your PC does not natively support USB 3.0 and need the drivers installed after the OS.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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