Above Acrobat Professional

JackNaylorPE

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Two problems:

1. When making a PDF from any application, the distiller is launched but the "Save As" window which would normally land on top of the program, does not. I have to click on the task bar / tray icon to bring the window on top. The icon interestingly enough is the blank windows icon that gets used when windows can't find an appropriate icon.

2. More than half the time, the system freezes.

This appears to be related to the firewall / AV suite (Zone Alarm Internet Security Suite) in that if I shut it down, I can eliminate the problem. After closing the suite,m I must go into task manager and shut down the distiller process and then I can try again. Checking the program settings within the firewall, there is no separate line for the distiller process, so I haven't been able to figure out how to clear it.
 

My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 - 64 bit
CPU
i7 920
Motherboard
Asus Rampage II Extreme
Memory
Mushkin 998692
Graphics Card(s)
GTX 295 FTW Edition 1792MB
Sound Card
Sounblaster Xi Fi Extreme
Monitor(s) Displays
Dekk U2410
Hard Drives
Seagate 7200.12
PSU
Antec SG-850
Case
Antec 1200
Cooling
Prolimatech Megashadow
I have Acrobat Standard 9.5.2 and Zone alarm and the two play well together. What are your settings in Zone Alarm for Acrobat?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
Distiller isn't listed (C = check mark / ? - Ask)

Process - Trust Level - Outbound Trusted - Outbound Internet - Inbound Trusted - Inbound Internet

Adobe Acrobat ? - C - C - ? - ?
Adobe Acrobat Speed launcher ? - ? - ? - ? - ?
Adobe Acrobat Update Service ? - ? - ? - ? - ?
Adobe Application Manager ? - C - C - ? - ?
Adobe Bootstrapper for Single Installation ? - ? - ? - ? - ?
Adobe Extractor ? - ? - ? - ? - ?
Adobe Life Cycle Designer ? - ? - ? - ? - ?
Adobe Reader ? - ? - ? - ? - ?
Adobe Reader and Acrobat Manager ? - ? - ? - ? - ?
Adobe Reader and Acrobat Manager Helper ? - ? - ? - ? - ?

Note ... the Window thing happens even w/ ZA disabled.
 

My Computer

Computer Manufacturer/Model Number
Home Built
OS
Windows 7 - 64 bit
CPU
i7 920
Motherboard
Asus Rampage II Extreme
Memory
Mushkin 998692
Graphics Card(s)
GTX 295 FTW Edition 1792MB
Sound Card
Sounblaster Xi Fi Extreme
Monitor(s) Displays
Dekk U2410
Hard Drives
Seagate 7200.12
PSU
Antec SG-850
Case
Antec 1200
Cooling
Prolimatech Megashadow
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