ac/dc adaptor

[SyNcHrO31]

is my ac/dc adaptor can be defect my computer overheating and then shut down i remove the ac/dc adaptor and the problem is gone when my laptop is not plugged in the wall

 

[osholt]

I recommend you contact Acer.

Contact Acer at Acer Support - Welcome to Acer Support

Oli

 

[Jonathan_King]

It could be a defective power adapter, but it could also be a bad battery or power supply.

It might not even be a hardware problem

Check your power settings in Advanced Power Options. I suspect that the system is set for high performance while plugged in, which does generate more heat.

Try changing your "Plugged In" settings to match your "On Battery" settings, and see if the problem goes away.

 

[SyNcHrO31]

I recommend you contact Acer.

Contact Acer at Acer Support - Welcome to Acer Support

Oli

this computer is no longer waranty

 

[SyNcHrO31]

It could be a defective power adapter, but it could also be a bad battery or power supply.

It might not even be a hardware problem

Check your power settings in Advanced Power Options. I suspect that the system is set for high performance while plugged in, which does generate more heat.

Try changing your "Plugged In" settings to match your "On Battery" settings, and see if the problem goes away.

i aleready try different thing and nothing working a clean all the fan test this fan with 9 volt battery everything is clean and working find and this morning everything good without the power adapter then i think a found my problem

 

[SyNcHrO31]

the problem is not the ac/dc adaptor the problem was the bios if anybody have an acer with overheating problem check acer bios update page and get the last one and flash your bios

this append after formatting and installing a new Os without acer empowering program

and the overheating come after you put computer to sleep and resume it after the temperature always go up till the computer shut down