access denied

raycar

New member
Local time
9:34 AM
Messages
3
Hi all, had trouble starting my pc the other day,it said I had infected files & to delete them, after deleting them went in safe mode ran chkdisc,then did a restore, PC started but some progs missing ( paint & webshots) when I try to put pics from my pc into webshots I get message

"access to C:\users\ray\appdata\local\temp\temp_save2ss0jpg was denied"

removed webshots & downloaded again,also paint will not reload, please can anyone help, thank you.:cry:
 

My Computer

OS
win 7 64 bit
Merely deleting the files isn't enough. Run a full scan with your anti-virus. If you have none installed, try avast! or AVG Free. Make sure the threats are truly gone, first and foremost.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x64 SP1
CPU
AMD Phenom II x6 1090T Black Edition 3.2GHz
Motherboard
ASUS M4A88TD-V EVO/USB3
Memory
Patriot G ‘Sector 5’ Edition 8GB (2 x 4GB) 1600MHz
Sound Card
(onboard) Realtek® ALC 892 8-Channel High Definition Audio
Monitor(s) Displays
ViewSonic VX2253 22"
Screen Resolution
1920x1080
Hard Drives
Transcend SSD720 2.5" SATAIII 64GB SSD; Western Digital Caviar Green WD20EARS 2TB 64MB 3.5" HDD
LG WH10LS30 10X Blu-ray Burner with LightScribe
PSU
CORSAIR TX Series 950W ATX12V 80 Plus Bronze
Case
Cooler Master HAF X NVidia Edition; 5 Green LED Fans!
Cooling
CORSAIR A70 120mm Dual-Fan
Keyboard
Verbatim 97472 Mini Wireless Slim
Mouse
bundled Verbatim 97472 Wireless
Antivirus
Avast
Browser
Chrome
Other Info
Ultraportable/Desktop Replacement Laptop:
circa Oct 2006,
Dell XPS M1210,
Windows 7 Professional 32-bit,
Intel Core 2 Duo T7200 2.0GHz,
3.25 (4) GB of RAM,
NVidia GeForce Go 7400,
500GB Seagate Momentus 7200RPM HDD
thanks for you reply, but ran a full AVG scan, problem still there.
 

My Computer

OS
win 7 64 bit
Hi,

Forget AVG for a minute. Please download, install, update and do a FULL system scan with the free version of Malwarebytes.

Post a copy of the log so we can see what possible infections you may/may not have.

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Can you try to do a system restore to an earlier time, before the message, this time 2 or 3 points past where the infection 1st presented itself? Sometimes the virus/malware embeds itself in the 1st restore point and is still there when you restore.

You may have to run Malwarebytes in safe mode if it won't run it regular mode.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Hell oh Well
OS
Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
CPU
Intel Core 2 Duo 2.93GHz
Memory
Not much with my ADHD
Graphics Card(s)
ATI Radeon HD 4350
Monitor(s) Displays
24" HDTV/Monitor
Screen Resolution
Blurry after a Scotch or 2
Hard Drives
1 HDD 250 GB, 1 HDD 1 TB, 3 - 1 TB Externals
Case
Don't get on my case...man :D
Cooling
I have an Air Conditioner & Diet Pepsi
Keyboard
Saitek Cyborg
Mouse
10 yr old MS optical mouse that still works
Internet Speed
Never fast enough
Antivirus
Various
Browser
Various
thanks to every one,will try malware,if no joy looks like a format job,
 

My Computer

OS
win 7 64 bit
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