Acer Aspire 4553 won't boot up

TheTemplai

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I need your help people! I have a practically brand new ACER ASPIRE 4553 (1 month old, max) and I was experiencing some reboot failures and also having problems turning the computer on, how's that? Well, for example when rebooting the computer it did not turn back on (kept a black screen, no sounds, in other words wasn't booting). So I manually turned it off by holding down the power button and then back on, sometimes it took a couple of tries to make it work but usually that did the job.

The same logic goes for powering it on form the start..

Now, at this moment the computer won't boot up at any means, not that I know of.
I noticed that the HDD light isn't blinking at all, So I though that maybe for some reason the computer could not access the HDD, the other LED indicators (< is that correct?!) aren't blinking either, actually they blink just one time when I hit the power button and then stop. The power button stays on.

So I did some research and found that it could be a BIOS problem, the solution I found is for the Acer Aspire One notebook, therefore I couldn't figure out a way to make that work on the 4553, didn't even try 'cause I know how risky messing with the BIOS is.

*--* Quite a text right there hum? Okay, so, here I'm.. Can anybody help me, please? I honestly don't know what else to do. :(

BTW, here are the articles I found: http://apevere.blogspot.com/2009/01/acer-aspire-one-black-screen.html / http://en.kioskea.net/forum/affich-95127-acer-aspire-one-zg5-won-t-boot-up

A little more research and I found that this problem is called "The Black Screen of Death", motherfukc***, sorry..

Found this site http://www.acerlaptoprepairs.info, there are a few articles showing how to recovery the bios and stuff but there is none regarding my model, 4553. I'm honestly giving up hope. I'm running out of time too. Am I in the wrong section? 'Cause nobody seems to have interest in helping me. :(
 
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Well first, if this is a new laptop it is under warranty and you should first attempt to return it for replacement or repair. Making major changes on your own may void that warranty.

If the laptop will not boot at all you could try a power reset:
To perform a power reset:

  1. Remove the battery and unplug the AC adapter or the power cord from the computer.
  2. Press and hold down the power button on the computer down for 30 seconds and then release the button.
  3. Plug in the AC adapter or power cord again, reinsert the battery, and power on the computer.
The BIOS upgrades for the 4553 show corrections to a no-boot situation, so you may be on the right track with a need for a BIOS upgrade (but see point one above). The problem is that you need to be able to get into the BIOS to do an upgrade on most machines, so until you can get it to BOOT that option is not available.

Flashing the BIOS is serious business. Do it wrong and you turn your shiny new laptop into a brick. So let's see if you can get into the bios first and check some things. Usually you press the DEL, F2, or ESC key when the laptop first starts to get in (check your screen - it will say what key somewhere). Don't make any changes unless you are sure of what they do. Just check to see you can get in and look around, then we can take it from there.

Also, be sure your model number is exact: 4553 and not 4553g. Installing the wrong BIOS will cause a very bad day.

Your 4553 laptop BIOS versions are here:
Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 4553
 

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Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
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Computer Manufacturer/Model Number
Home Built - Jan 2013
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Windows 7 64 Bit Home Premium SP1
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i7-3820
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Asus P9X79-PRO - Bios 4608
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GSkill F3-14900CL9Q - 16GB
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EVGA GeForce GTX660 - Driver 352.86
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On board Realtek ALC898
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Acer S271HL
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Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
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MS KC-0405
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Intellimouse 5-button
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Avast & Malwarebytes
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Firefox
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Asus DVD - DRW-24B1ST 24X
Thank you very much for your help, though the "power reset" was the first thing I tried. Like I said I know the risks of messing with the BIOS and yeah, you're right, I don't wanna fu** my notebook up, might just get it to the store.

Hmm, It's kinda' frustrating knowing what's the issue, which is a corruption of the BIOS, knowing the solution, BIOS recovery and not being able to do it. Yeah, tho' one thing I learned from all this, there won't be a next time ACER and BTW you can kiss my ass (talking to ACER here)..

Thanks buddy, I'll see what I can do then post what happened. Have a good day.
 

My Computer My Computer

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Windows 7 Ultimate x64Intel Core i7 2600KG.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800AMD/ATI XFX Radeon HD 6970
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Desktop
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2600K
Motherboard
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Memory
G.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800
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AMD/ATI XFX Radeon HD 6970
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1920x1080
Hard Drives
WD Caviar Black 1TB
WD Caviar Blue 500GB
Crucial C300 64GB (SSD)
PSU
CM Silent Pro Gold 1000W
Case
CM HAF X
Cooling
Corsair A70
Keyboard
Thermaltake Tt eSPORTS Challenger Pro
Mouse
Thermaltake Tt eSPORTS Black
Have you tried Just Removing the Battery and Booting Without the Battery in the laptop? (Obviously PLug it into the Mains whilst the battery is removed)

I had a laptop that used to do the exact same, and it sorted it.

If its only a month old you could always return it but you might lose your data.
 

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Yeah, that was one of the first things I tried. Can you post a guide or something about how to do the "BIOS Recovery" thing? It's ****ing Carnival here in Brazil, so all stores are closed for one whole week, can you believe it?! Please, I need to use my computer, can't stay a week without it.
 

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Windows 7 Ultimate x64Intel Core i7 2600KG.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800AMD/ATI XFX Radeon HD 6970
Computer Manufacturer/Model Number
Desktop
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2600K
Motherboard
ASRock Fatal1ty P67 Professional
Memory
G.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800
Graphics Card(s)
AMD/ATI XFX Radeon HD 6970
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB
WD Caviar Blue 500GB
Crucial C300 64GB (SSD)
PSU
CM Silent Pro Gold 1000W
Case
CM HAF X
Cooling
Corsair A70
Keyboard
Thermaltake Tt eSPORTS Challenger Pro
Mouse
Thermaltake Tt eSPORTS Black
Well, there may be some confusion, because when you say the computer won't BOOT, to me that means it won't start to a point where you could get into the BIOS to do any update.
But if you mean that Windows won't STARTUP, then that is a different story.

You press the F2 key when the laptop first starts to get into your BIOS.

Can you get into your BIOS?

If you can, to update the BIOS you go here (if your exact model number is 4553):
Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 4553
Go to the BIOS TAB
Download BIOS version 1.17 (this version will also contain the upgrades in versions 1.14 & 1.10). Extract the ZIP file and save the files(s) onto a USB Stick.


  • Now go to the "Support Documents" Tab
  • Click on "Acer Aspire Support Documents"
  • Click on "Guides & Manuals"
  • Click on "Acer Aspire 4553, 4553G Service Guide"
  • Click + to expand "System Utilities"
  • Click on "Bios Flash Utilities"
  • Read the instruction carefully.

Use only the "DOS Flash Utility". Flashing a BIOS from within the Windows environment is much riskier than from DOS.

You have this problem right off the bat:

  • You will need to get into the BIOS to change the BOOT ORDER settings to boot from the USB device before the hard drive.

Can you get into your BIOS?

Be sure you are plugged in when flashing the BIOS (not on battery power). Do not do anything else while flashing the BIOS - don't touch any keys, don't move your mouse, nothing!

Step 3: execute the BIOS.BAT - that is usually performed by restarting the computer.

Good Luck!!
 

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Computer Manufacturer/Model Number
Home Built - Jan 2013
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Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
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GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
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On board Realtek ALC898
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Acer S271HL
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1920 x 1080
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#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Nop, I cannot access the BIOS, there is just this black screen, the power button stays on and nothing else. Please read the first post again, there are some links attached to it showing the exact same problem on the Acer Aspire One. Thanks a lot for your kindness, I'd appreciate further help.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7 2600KG.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800AMD/ATI XFX Radeon HD 6970
Computer Manufacturer/Model Number
Desktop
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2600K
Motherboard
ASRock Fatal1ty P67 Professional
Memory
G.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800
Graphics Card(s)
AMD/ATI XFX Radeon HD 6970
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB
WD Caviar Blue 500GB
Crucial C300 64GB (SSD)
PSU
CM Silent Pro Gold 1000W
Case
CM HAF X
Cooling
Corsair A70
Keyboard
Thermaltake Tt eSPORTS Challenger Pro
Mouse
Thermaltake Tt eSPORTS Black
That's why I suggest returning it. If you can't get into the BIOS you are cooked.

Be sure to try that reset process precisely. If it does not work, give it up.

Sorry.
 

My Computer My Computer

At a glance

Windows 7 64 Bit Home Premium SP1i7-3820GSkill F3-14900CL9Q - 16GBEVGA GeForce GTX660 - Driver 352.86
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Oh man , I can't believe this shit, I must be coursed, there is mo other way. :(
Can't return it, I'm gonna send it to the store, after the Carnival, so they can fix it.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7 2600KG.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800AMD/ATI XFX Radeon HD 6970
Computer Manufacturer/Model Number
Desktop
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2600K
Motherboard
ASRock Fatal1ty P67 Professional
Memory
G.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800
Graphics Card(s)
AMD/ATI XFX Radeon HD 6970
Screen Resolution
1920x1080
Hard Drives
WD Caviar Black 1TB
WD Caviar Blue 500GB
Crucial C300 64GB (SSD)
PSU
CM Silent Pro Gold 1000W
Case
CM HAF X
Cooling
Corsair A70
Keyboard
Thermaltake Tt eSPORTS Challenger Pro
Mouse
Thermaltake Tt eSPORTS Black
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