Acer Aspire 551G BSOD

[henning132]

Hei, I just bought my new laptop . Acer aspire 5551G . no problems the first days, but after a few days it start getting blue screen with " DRIVER IRQL NOT LESS OR EQUAL" message. It happens randomley.

I would like to get som help, because i really dont know what the problem is or how to analyze minidump files.

Thank you


Henning

 

[henning132]

View attachment 77527

View attachment 77528

 

[Jonathan_King]

Welcome!

The dmps blame netio.sys. I suspect Anti-virus though. Please uninstall McAfee and run this removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Then download and install Microsoft Security Essentials.

You can also try updating your network adapter drivers, or uninstalling them and installing a fresh copy.

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 18:34:22.766 2010 (GMT-4)
System Uptime: 0 days 2:17:37.436
BugCheck D1, {28, 2, 0, fffff88001644a7d}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 19:10:52.189 2010 (GMT-4)
System Uptime: 0 days 0:34:42.108
BugCheck D1, {28, 2, 0, fffff8800160ea7d}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[henning132]

Thank you, it worked with the mc afee removal tool thank you