Solved Acer Aspire 5551

[Razzputin]

Trying to fix this computer for a friend. on Start up it asks which OS would you like to use? There is only one start up, can I remove the older listed one.

the webcam microphone will not work anymore, the video quality is fine ?? if i plug a useb web cam in, it works fine, audio and picture.

for 4 days I have been installing, un installing , updating and then even putting older versions of driver in to see if they would work.

I have no hair left too pull out so here I am hat in hand , asking for any advise , links or info,
best regards
Razz.

 

[Razzputin]

I just installed indows 10 hoping that would cure the problem.
Nope

There is not even a jack input for a microphone??? only for headphones!!!

 

[GokAy]

Can you post a screenshot of that screen? Your phone should do it. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
Also a screenshot of Disk Management http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

 

[Razzputin]

is this what you need ?

 

[GokAy]

on Start up it asks which OS would you like to use?

this one

Devices seem to be alright, maybe you can install the manufacturer drivers for soundcard? It seems the generic Windows drivers are loaded.

 

[Razzputin]

first i need to show you this :

there is no jack input???

 

[Razzputin]

here you go

this is with win 10 ,but it was the same with win 7 and a fresh install. it showed the fresh install and then a recovered OS also

 

[GokAy]

I guess that's because you installed over the Windows 7 installation.

You can try use EasyBCD. http://www.sevenforums.com/tutorials/209885-bootmgr-move-c-easybcd.html

You are using W10 at the moment, right? Backup first, then delete the Windows 7 entry (I guess in BootMenu).

Note: In case you have an UEFI-BIOS, wait until someone with experience gives the above method a go or propose a better method. Or go ahead if you feel adventurous.

 

[Razzputin]

thanks for the info,\will look at easy bcd.
i like an adventure, thats how i learn. got the mike workinh now, bought driver updating software and that sorted it out.
just did a back up.
fool speed ahead, looking for adventure................
thanks again for your help and patience.
Razz