Acer Aspire 5742 Overheating issues

spotify95

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Hi there,

I have the Acer Aspire 5742 series laptop and I am suffering from overheating issues - temperatures are staying around the 60C mark with just google chrome open, on idle it doesn't go below 50C, when doing anything intensive it goes up to 70C+, sometimes even 90C+. I cannot run a virus scan with McAfee because it just overheats the laptop.

I've got some arctic silver 5 thermal paste (left over from when I did a fix on a Packard Bell machine) and am thinking about replacing the fan - how easy is it to replace the fan and heatsink? Is this worth it and will it fix the overheating issue?

Furthermore, is there anything else I can do to fix the overheating? I want to be able to cure this overheating problem once and for all. Thanks for your help.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 15-ac153sa
OS
Windows 7 Professional, 64 bit
CPU
Intel Core i7-4510U @ 2.00GHz
Memory
16GB DDR3
Graphics Card(s)
Intel HD 4400 (integrated)
Monitor(s) Displays
Inbuilt 15.6 inch HD display
Screen Resolution
1366x768
Hard Drives
2TB HDD, partitioned as 1TB (Windows 7) and 1TB (Windows 10)
2TB external HDD (portable)
Cooling
1x built in laptop fan
Keyboard
HP Slimline Wired Keyboard
Mouse
HP Optical Wired Mouse
Internet Speed
Virgin Media 250Mbps
Antivirus
Microsoft Windows Defender
Browser
Chrome, Firefox
Other Info
Laptop is set up as dual boot with Windows 7 Professional and Windows 10 Home. Windows 7 preferred.
Hi,
First thing you should do is get rid of both Mcafee and Chrome and see how it runs,

As far as remodeling a laptop that depends on your skills
If it has a ssd in it or not that would be another thing to do which will cut down on heat and of course speed the sucker up a lot ;)

After Mcafee and Chrome are gone do this for us,
Also make sure you use the Mcafee removal tool ;)
How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool
Use Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Hi,
First thing you should do is get rid of both Mcafee and Chrome and see how it runs,

As far as remodeling a laptop that depends on your skills
If it has a ssd in it or not that would be another thing to do which will cut down on heat and of course speed the sucker up a lot ;)

After Mcafee and Chrome are gone do this for us,
Also make sure you use the Mcafee removal tool ;)
How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool
Use Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

Hi there, thanks for your help with regards to this issue.

Definitely think Mcaffee could be problematic, doubt Chrome will be an issue but when it's convenient I'll get rid of them both, then go to msconfig.

I've managed to take apart a Packard Bell Easynote MV46 (and installed a new fan) so was thinking that a new fan/heatsink would work, because I have looked elsewhere and overheating is a common issue for the 5742s?

I won't be getting an SSD because there are too expensive, I don't have a windows disk (so wouldn't know how to get windows running again), I'd need to recover all of my data off my old hard drive, and I'd need an SSD that is at least 500GB (I am not losing out on storage).

Further, is there a way of posting all of the processes/services that my laptop runs? There are a few I need to keep but there are about 140-odd processes and I want to cut that down as much as I can?

Thanks for your help :)
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 15-ac153sa
OS
Windows 7 Professional, 64 bit
CPU
Intel Core i7-4510U @ 2.00GHz
Memory
16GB DDR3
Graphics Card(s)
Intel HD 4400 (integrated)
Monitor(s) Displays
Inbuilt 15.6 inch HD display
Screen Resolution
1366x768
Hard Drives
2TB HDD, partitioned as 1TB (Windows 7) and 1TB (Windows 10)
2TB external HDD (portable)
Cooling
1x built in laptop fan
Keyboard
HP Slimline Wired Keyboard
Mouse
HP Optical Wired Mouse
Internet Speed
Virgin Media 250Mbps
Antivirus
Microsoft Windows Defender
Browser
Chrome, Firefox
Other Info
Laptop is set up as dual boot with Windows 7 Professional and Windows 10 Home. Windows 7 preferred.
Hi,
Just make sure you remember to check the box to hide all M$ services and post the screen shots

Yea ssd's are expensive but well worth it
I just got a 500gb which was a bargain @ 179.us
SSD 850 EVO 2.5" SATA III 500GB | Samsung Solid State Drives

If you get passed the price of a ssd,
We can help you along transferring the os to it ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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