Acer Aspire 7720 unknown device problems

predbites

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Hey guys,

I have an Acer Aspire 7720 and had problems with the hard drive so I decided to replace it and install windows 7 ultimate. I know about the problem with blu ray playback but there are three devices in my device manager that are coming up as "unknown device" and i'm not sure what they are to install the correct drivers. I was wondering if someone with the same laptop and vista installed could take a screen print of their device manager for me so I can see what I have missing?

Thanks,
 

My Computer

OS
Windows 7 Ultimate x64
Much better to post a screenshot of your device manager, with unknown devices expanded.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
I'm not sure how that could help if it doesn't say what they are but I can do.
 

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My Computer

OS
Windows 7 Ultimate x64
If available from the manufacturer, I would install the latest chip-set drivers for your version of windows 7. 32 bit or 64 bit, depending on what version you installed. If that doesn't fix them all, work your way though, Video then audio, etc. Is there anything not working like your touchpad, WIFI adapter? If yes that would be a tip off as what the unknown device might be.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
Look for hardware codes in any unknown device properties.

This will help identify what the hardware is, so you have a good idea of which driver(s) is/are missing.
 

My Computer

Computer Manufacturer/Model Number
Custom built machine
OS
W7 x64
CPU
Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650)
Motherboard
Gigabyte GA-EP45T-UD3R (F6 Bios)
Memory
4Gb OCZ Gold 1,333Mhz
Graphics Card(s)
Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Sound Card
Azalia to twin Samson 50w Studio Monitors
Monitor(s) Displays
Twin Dell (E-IPS) U2311H 23.6" Screens
Screen Resolution
1920 x 1080 @ 60Hz
Hard Drives
Crucial M4 SSD, archives on twin Western Digital Caviar Black WD2002FAEX, 2TB, 7200rpm HDD's, Samsung Ritemaster CD/DVD Burner...
PSU
OCZ 600w
Case
Lian-Li PC8 acoustifoamed' aluminium tower
Cooling
Scythe 140mm Zipang
Keyboard
Cherry PS/2 custom model
Mouse
Lenovo USB laser "Thinkpad" Mouse
Internet Speed
ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet
Antivirus
NOD32
Browser
Opera
Other Info
Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuners, Dray Tek Vigor 2850Vn router and 8x HP Gigabit Switch. Lian-Li CR26 Card Reader, Canon MF4430 iSensys laser printer/scanner.
That is, most likely, your 5-in-one card reader. Download drivers from the manufacturer's website.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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