Acer Aspire 77xx laptop, Windows 7 Pro 7601 -- COM Surrogate error

[RolandJS]

Acer Aspire 77xx laptop, Windows 7 Pro 7601 -- COM Surrogate error. If I see it again, will screen-capture both error blocks and post the wording here. Meanwhile, has anyone recently had similar problem and recently resolved the problem? Multble successive COM Surrogate error popups once started, shuts down browser call-ups and other things.

 

[Snick]

Go to Control Panel, System and Security, Action Center, and then Reliability Monitor. You can also type reliability monitor into the search box at the top right.
click on View all problem reports at the bottom and you’ll now end up in the Problem History screen.
Find the crash report that has COM Surrogate in the source and then right-click on it and choose View Technical Details. Check out the entry that says Fault Module Name as that usually tells you which program caused the problem.

 

[Megahertz07]

On my maintenance disk I have Acronis True Image Home 2014 Premium.
When it's running I receive those error messages.