Acer BSOD's

[iGreek]

Hello everyone,

First of all thanks in advance for reading and hopefully helping me solve this problem.

For a while now I've been getting BSOD's. I had different ones at a certain moment. So 2 days ago I did a clean install of Windows 7. Well since then I've had 1 random restart while I was just talking on mIRC. Another time my PC just froze. And the 3rd time I had a BSOD saying SYSTEM_SERVICE_EXCEPTION. Before I did a clean install I also had that BSOD once every day/2 days.

Today I installed this program Blue screen of death (STOP error) information in dump files.
I inspected the error but I've got no clue what everything means.

I've attached a picture of the BSOD and from the blue screen view.

Some PC info:

I've got an Acer Aspire M5811
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Running on Windows 7 64bit
Video card : NVIDIA GeForce GT320
And I've got 6 gigs of memory


I hope you guys can help me!

Thanks,

Thomas

 

[MvdB]

Hello iGreek, welcome to SF!

Please follow the BSOD posting instructions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

We need that in order to help....

 

[iGreek]

Hello iGreek, welcome to SF!

Please follow the BSOD posting instructions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

We need that in order to help....

I'm sorry I didn't do that.

I attached it.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?x64
- the original installed OS on the system? Yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 1.5 years I think.
- What is the age of OS installation? I reinstalled it 2 days ago.


I hope this is what you needed!

 

[MvdB]

It is a 3B memory corruption with a couple of probable causes. Let's start with a test of your memory?

Please follow: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html?highlight=memtest

 

[iGreek]

It is a 3B memory corruption with a couple of probable causes. Let's start with a test of your memory?

Please follow: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html?highlight=memtest

I did the test and there were no errors!

Please tell me what to do next :]

 

[MvdB]

Did you run it for at least 7 passes (that takes all night...)?

next run http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

and http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Be sure to be there and watch your temps

If that does not show anything, try this to at least reset your standard W7 drivers..:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[iGreek]

I didn't run it at night. But I did run it untill it completed 7 passes. It took like 7:30 hours.

I'll do the next steps you told me to do. But it may take a while because I've to work today. Thanks for helping me so far!

 

[MvdB]

I didn't run it at night. But I did run it untill it completed 7 passes. It took like 7:30 hours.

I'll do the next steps you told me to do. But it may take a while because I've to work today. Thanks for helping me so far!

My pleasure, have a good day!

 

[iGreek]

Hey,

I'm doing the CPU stress test at the moment but I'm wondering what temperature is defined "too hot" .

You can see the CPU I've got. Right now the temperature of core 1 is 73-74 celcius. and the other 3 cores are 70-71. Is this too hot?

I'm also unsure if the program I'm using to see the CPU temperature is 100% accurate.
The software is called " CPU Thermometer " .

 

[iGreek]

Sorry for double posting.

I did the 2 stress tests and there were no errors. Although I didn't know how long I should run Furmark.. After 30 minutes and no artifacts and a stable temperature of 86C I closed it. I noticed that my FPS was extremely low. 3-5 fps.

Anyways I also did the 3rd thing and there were no errors.

So I guess my problem is not hardware related(?) unless I did something wrong or there are even more steps to test my hardware. Please let me know!

 

[MvdB]

can you upload newest dumps using http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html?

 

[iGreek]

I haven't had a BSoD since. But I just had a random restart again. Are the reasons of a random restart also visible in a dump file? I will upload it then.

 

[MvdB]

I haven't had a BSoD since. But I just had a random restart again. Are the reasons of a random restart also visible in a dump file? I will upload it then.

Can't say from here... but please try.

 

[iGreek]

I haven't had a BSoD since. But I just had a random restart again. Are the reasons of a random restart also visible in a dump file? I will upload it then.

Can't say from here... but please try.

Here you go!