Solved Acer Laptop BSOD's / IRQL_NOT_LESS_OR_EQUAL

BSODer

New member
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3
Okay so I've had this laptop since March of this year and for the last month or so every now and then I keep getting BSOD's, it's got to the point where it's becoming more frequent and as I don't really know much about computers I finally decided to ask for help here.

Here is my computer specs~

Operating System: Windows 7 Home Premium 64-bit
System Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.05
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz
Card name: Intel(R) HD Graphics Family
Monitor Name: Generic PnP Monitor
Sound: Speakers (Realtek High Definition Audio)
Hard Drive Model: WDC WD6400BPVT-22HXZT1
DirectX Version: DirectX 11

The BSOD's are attached in a file below, thankyou in advance for your help.



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My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i3 2310M6GB DDR3Intel(R) HD Graphics Family
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 2310M
Motherboard
Aspire 5750G
Memory
6GB DDR3
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
Speakers (Realtek High Definition Audio)
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD6400BPVT-22HXZT1
Welcome

Please upload your msinfo32.nfo file. To get this:

  1. Click on the Start :orb:
  2. Type msinfo32 into the Search programs and files box
  3. When it opens, go to File, Save
  4. Save as msinfo32.nfo and save in a place you will remember
  5. Let it finish the process of gathering and saving the system info
  6. Right click the .nfo file, click send to compressed (zipped) folder
  7. Upload the .zip file here.

Dumps indicate a problem with your Intel Graphics driver. Update it from Intel Download Center
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thankyou for the quick reply, I went to the site and got completely lost, but I managed to update it another way. I've attached the rest of the info you wanted.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i3 2310M6GB DDR3Intel(R) HD Graphics Family
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 2310M
Motherboard
Aspire 5750G
Memory
6GB DDR3
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
Speakers (Realtek High Definition Audio)
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD6400BPVT-22HXZT1
Thanks. What antivirus are you using?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I'm using BullGuard, since updating I haven't had any BSOD yet so hopefully I won't be seeing that one any time soon.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i3 2310M6GB DDR3Intel(R) HD Graphics Family
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 2310M
Motherboard
Aspire 5750G
Memory
6GB DDR3
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
Speakers (Realtek High Definition Audio)
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD6400BPVT-22HXZT1
Oh okay.

Keep us posted either way.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
So any bsods past the week?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Hi.

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My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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