active x

[lectricfunrl]

i have adobe flash player installed and the active x services are running but flash animations won't play and youtube videos either. I recall stopping the active x services on my desktop, but never on this laptop. I was wondering what could be the issue?

 

[zigzag3143]

i have adobe flash player installed and the active x services are running but flash animations won't play and youtube videos either. I recall stopping the active x services on my desktop, but never on this laptop. I was wondering what could be the issue?

If you go into event viewer (type eventvwr in search) go to the windows logs>application tab

Look for critical errors (they have red in the left column) that say app hang, app crash, or anything relating to the problem.

When you find them note the Event ID and source codes and relay them to us.


Le t us know if you need any help with this

Ken

 

[HMonk]

And . . . once you are at a red button with a white "X" in the center, right click the event, click on <PROPERTIES> and a dialog box will open. In that box will be a blue-highlight link; click on that link while connected to the Net. Then a blank HELP AND SUPPORT window will open; wait (a minute or two depending on your connection speed). Eventually the window will populate with info about the error, if it was identifiable.

All that said, I have never seen the type of issue you report logged in the EV. I'm not saying it's not possible; I've never encountered it.

What browser do you use?

Monk