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email2r2

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For a while, I wasn't able to install Explorer 9 that Windows Updates suggest me. It was downloading, was closing some programs before installation but gave me error 800B0100 at installation. I was able to speak with a Microsoft support tech and he made me create another user with administrator previleges and I was finally able to install Explorer 9 through this new user.

He said that I would probably have to transfert my documents, start menu, shortcuts to this new user because my first account was kind of corrupted. So I'm pretty sure that there are many settings and previleges that can be sets in an administrator account and I would like to compare my two accounts to see which settings was blocking this update to install. Do you have any clue or at least know how to get access to administrator's settings.

Off course I could also do what the tech suggest me but since my pc has a single user and that it was built from scratch, I would prefer to correct the missing bit instead of going through the back door.

Thanks
 

My Computer

OS
W7 Pro x64
CPU
I7 940
Motherboard
Gigabyte GA-X58A-UD3R
Memory
Corsair XMS3 24GB (6X4GB)
Graphics Card(s)
Gigabytes GV-R5870C-1GD Radeon HD
Sound Card
Creative Sound Blaster X-Fi xtreme
Monitor(s) Displays
BenQ
Hard Drives
Western digital WD2001FASS 2TB
Western digital WD20EARS 2TB
Case
CoolerMaster
Cooling
Thermaltake SpinQ
Keyboard
Logitech illuminated keyboard
Hello!

0x800B0100 is usually a very easy error to fix (and fix from the very root cause, not start creating new accounts and whatnot) Of course, there are never any guarantees, but so far, I have an excellent success rate on this error code. Let's try the proper fix :)

First, please boot into your original account. Then please download and install the System Update Readiness Tool: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

This tool will tell me exactly which files are corrupt, and causing this error code. Then I shall supply you with replacements for these files, and a method :)

After the tool has installed, please upload your C:\Windows\Logs\CBS\CheckSUR.log.

Thanks a lot!

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello niemiro,

Here's the asked file
 

Attachments

My Computer

OS
W7 Pro x64
CPU
I7 940
Motherboard
Gigabyte GA-X58A-UD3R
Memory
Corsair XMS3 24GB (6X4GB)
Graphics Card(s)
Gigabytes GV-R5870C-1GD Radeon HD
Sound Card
Creative Sound Blaster X-Fi xtreme
Monitor(s) Displays
BenQ
Hard Drives
Western digital WD2001FASS 2TB
Western digital WD20EARS 2TB
Case
CoolerMaster
Cooling
Thermaltake SpinQ
Keyboard
Logitech illuminated keyboard
Hello!

Well, no errors showing in that log. I need to take all of the old logs.

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks!

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Here it is...thanks for your time
 

My Computer

OS
W7 Pro x64
CPU
I7 940
Motherboard
Gigabyte GA-X58A-UD3R
Memory
Corsair XMS3 24GB (6X4GB)
Graphics Card(s)
Gigabytes GV-R5870C-1GD Radeon HD
Sound Card
Creative Sound Blaster X-Fi xtreme
Monitor(s) Displays
BenQ
Hard Drives
Western digital WD2001FASS 2TB
Western digital WD20EARS 2TB
Case
CoolerMaster
Cooling
Thermaltake SpinQ
Keyboard
Logitech illuminated keyboard
OK this doesn't seems to go anywhere so I'll go back to my original question. How can I restore my admin account to it's original state? Any clue?
 

My Computer

OS
W7 Pro x64
CPU
I7 940
Motherboard
Gigabyte GA-X58A-UD3R
Memory
Corsair XMS3 24GB (6X4GB)
Graphics Card(s)
Gigabytes GV-R5870C-1GD Radeon HD
Sound Card
Creative Sound Blaster X-Fi xtreme
Monitor(s) Displays
BenQ
Hard Drives
Western digital WD2001FASS 2TB
Western digital WD20EARS 2TB
Case
CoolerMaster
Cooling
Thermaltake SpinQ
Keyboard
Logitech illuminated keyboard
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