Adobe Flash & Microsoft Silverlight

[Leah12]

I tried to update my Adobe Flash because I need it to veiw things like youtube and such, But it didn't work when I clicked install on it, it just did nothing. Then I went to netflix to watch my doctor who and it asked me to update(or install) Microsoft silverlight I already had silverlight installed but I needed to update it adn i tried to update it and it did nothing. Please help me out on this.
Thanks, Leah

Edit: I tried to install silverlight and ti said the same version was already installed

 

[Bare Foot Kid]

Hello Leah.


Have you checked Windows Update, in the Windows 7 Start Menu, All Programs to see if it offers updates for Silvelight?

 

[Brink]

Hello Leah,

You might see if download and installing the standalone Adobe Flash EXE installer towards the bottom of the link below to see if they may be able to install for you and update your Adobe Flash.

https://www.adobe.com/products/flashplayer/support/index.html

Hope this helps,
Shawn

 

[Leah12]

I uninstalled adobe flash player then installed the
Flash_Player_10_ActiveX (Internet Explorer for Windows only)

Flash_Player_10_Plugin (All other Windows browsers)
and I went to youtube and I can't veiw any videos, and barefootkid I don't really understand waht you mean, because it's not letting me install silverlight because it says I already have it installed then I uninstalled and it and redownloaded it worked and all but its still saying I have to instal silverlight add-on when I did, to watch my show.

 

[fseal]

I assume this is IE since you mentioned Silverlight.

When you go to a website and is says you need to install the latest flash, is there a blue circle with a slash (Not sign) on the right side of the address bar? If so click it and then select "turn off active X filtering".

If you want to make that permanent, add that site to the "trusted sites" list and you shouldn't ever have to do it again for that particular site.

If there is NO blue circle with a slash symbol then maybe you lowered your internet zone permissions, putting the site into the trusted zone list may also work then).

 

[Leah12]

I assume this is IE since you mentioned Silverlight.

When you go to a website and is says you need to install the latest flash, is there a blue circle with a slash (Not sign) on the right side of the address bar? If so click it and then select "turn off active X filtering".

If you want to make that permanent, add that site to the "trusted sites" list and you shouldn't ever have to do it again for that particular site.

If there is NO blue circle with a slash symbol then maybe you lowered your internet zone permissions, putting the site into the trusted zone list may also work then).

The site is already in the Trusted zone.

 

[DustSailor]

what about in internet options/security (tab)? how have you set those security settings?

Unless you already have, try uninstalling adobe flash and silverlight, restart, then go to the adobe website and install flash, then click your windows update and select to install silverlight

Do you use inprivate browsing, and if so, have you disabled extensions, or whatever it says?

*EDIT* Which IE are you using, 64bit or 32 bit?
Make sure you are actually using the one you want. if 32bit, it needs 32 bit flash. if 64 bit, it needs a special 64 bit Beta flash from adobe

32bit flash: http://get.adobe.com/flashplayer/
64bit Flash Square: http://labs.adobe.com/downloads/flashplayer10_square.html

 

[fseal]

The site is already in the Trusted zone.

Even in the trusted zone, do you get the blue circle and slash on the address bar? (Active X may still be off in the trusted zone or even overridden by the "Safety" -> "Active X Filtering")

 

[Leah12]

The site is already in the Trusted zone.

Even in the trusted zone, do you get the blue circle and slash on the address bar? (Active X may still be off in the trusted zone or even overridden by the "Safety" -> "Active X Filtering")

No I don't get the blue circle with the slash

 

[fseal]

Ok... I'm at a loss then 99% of the time when it says "You need to install the latest version of flash" (similar with silverlight) it's because active X is turned off or being blocked. Maybe you have a firewall program that is filtering your html? It's probably going to be something like that :/

 

[marsmimar]

Concerning Adobe Flash. I understand you said you uninstalled it then reinstalled it. But did you use the official Adobe uninstaller or just try to uninstall from Control Panel? Failure to use the uninstaller could leave pieces left behind that will really mess up any attempt to reinstall.

Uninstall Flash Player | Windows

Once you've uninstalled then try to reinstall. In most cases, unless you're doing some very specific tasks requiring the 64-bit Adobe Flash, the default 32-bit should be enough. Don't forget to uncheck Google toolbar and any other bloatware Adobe tries to install (unless you really, really want it. )

Adobe - Install a different version of Adobe Flash Player

Concerning Silverlight. Are you absolutely certain you need it? It's a proprietary product from Microsoft and relatively speaking very few websites (other than Microsoft) use Silverlight