Adobe Reader update continues to fail

[Milennin]

This is something that has been happening for a long time, but Adobe Reader update asks to update every time I start up Windows. However, at the end of the update it gives this error message every time: "Error 2727.The directory entry 'NETSCAPE_4' does not exist in the Directory table."
How to fix this?

 

[xxxdannyxxx]

Hi Milennin

What version of Adobe Reader are you currently running. I think the best step forward is to un install the version you currently have and install the latest version from here - Adobe - Adobe Reader download - All versions This should in turn fix the automatic update issues you are experiencing at present

Danny

Be sure to uncheck the added extras for McAfee

 

[Milennin]

Thanks, I'll try that and see if it works.

 

[xxxdannyxxx]

No problems let us know how it goes

Danny

 

[Milennin]

Yup, seems to be working now.=p I re-installed and re-booted PC, and it doesn't seem to be asking for an update anymore.

 

[xxxdannyxxx]

Glad to here it."The truth will be in the pudding" as it where the next time it tries for an automatic update but you should be ok now.

Danny

 

[xxxdannyxxx]

If the problem comes back just stop the automatic updater. Type msconfig into the start menu and untick the updater as below.



Regards Danny