Advanced System settings

[AlanB]

Recently a game running on Steam, crashed the pc to the desktop. I wanted to create a dumpfile to try and determine the reason for the crash. I am an administrator and seem to have permissions to change system settings. However, when I attempt to create a dumpfile via Control Panel>System and Security> System>Advanced System Settings>StartUp and Recovery> Settings --, the system will allow me to enter values in the various fields eg "Write debugging information" however any changes I make are not saved and the values revert to the original values.

I only wanted to create a small dump file and there is large capacity on the primary drive, so it doesn't seem to be a space issue.

I am not sure if particular permissions are required or some other software maybe controlling the "Startup and Recovery" processes ?

I don't seem to have this problem on another machine running Win 7 - Home Premium 64 bit? Any clues would be greatly appreciated!

 

[Golden]

Alan,

Please check to see if your steps were the same as those in step 6 here:
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Also have a look in C:\Windows\MiniDump......are there any dmp files there?

 

[AlanB]

Hi Golden


Yes I have followed the steps shown in your linked document. I have tried all combinations of values in each of the fields and whilst I can check and uncheck items or select values, any changes are not stored and on re-entering the settings screen the values are reset to the original values.

No dumps are produced and the folder C:\Windows\Minidumps has not been created.


Thanks for your prompt reply

 

[Golden]

Alan. Please check to see whether you have the following registry entry set:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl]
"CrashDumpEnabled"=dword:00000003