After installing Windows 7 on desktop - message says -install a driver

[Immanuel]

hi - I have installed Windows 7 32bit on our church desktop but when I try to get on the internet it tells me "Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver."

I took the side off the hard drive and saw the name Maxtor - I used the church's new laptop and googled Maxtor (which is now Seagate) and found I could download a new driver but since I can't access the internet on the desktop and don't need it on the laptop any help you can give me as to how I get the new driver installed on the desktop would be appreciated.

 

[theog]

For better help with problems, Can you post the specs for the desktop.

 

[Immanuel]

hi - I would but unfortunately, I don't know them.....it's been around longer than I've been involved with it and I have no idea of any specs or anything like that

 

[theog]

Do you know the make & model?

 

[Immanuel]

no.....I will power it off and take the side off and see what I can find inside

 

[theog]

Click here::ar: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
or
http://www.sevenforums.com/hardware-devices/6936-dont-know-what-hardware-you-have.html

 

[Immanuel]

where it says Maxtor it also says DiamondMax 16 - there are several barcodes and above one it says SN R20MGBWE

 

[theog]

where it says Maxtor it also says DiamondMax 16 - there are several barcodes and above one it says SN R20MGBWE

That is a HDD only.

 

[Immanuel]

I'm sorry but nothing looks like anything in the system specs link pictures and nothing appears to have names on them - I've looked around a couple of times but nothing is making any sense - maybe I need to take it to an expert? I mean an outside physical expert as opposed to an online expert like you

 

[theog]

Click here::ar: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
or
http://www.sevenforums.com/hardware-devices/6936-dont-know-what-hardware-you-have.html

download the tool & run, than post the specs.

 

[Immanuel]

ok I tried that but it still means nothing to me....however, I googled the Maxtor DiamondMax 16 and found an online manual - it's a 60Gb Maxtor DiamondMax 16 Model 4R060J0 - it doesn't give basic easy to read specs though

 

[theog]

WE DO NOT NEED THE HDD SPECS.

We need the PC specs.

Like make & model No. (Dell, HP/Compaq, Fujitsu)

Like Motherboard (Asus, MSI, Gigabyte)

 

[Immanuel]

then I assume that would be the following:

Maxtor DiamondMax 16 60GB - ASRock is the only name that is in large print on what I assume is the motherboard.

If not then I will have to take it somewhere because I don't know anything else about it - did I mention that I'm no computer techy?

I appreciate you trying to help me but it may be useless at my end!

 

[Immanuel]

I have to sign off now - thanks for trying to help me

 

[theog]

Right you have a ASRock, what is the model No?

This is a examle of a Gigabyte.




The best way is to run tool, I posted.

 

[torchwood]

device manager

Hi Emmanual,
in your original post you stated the error as
Device driver did not install >>properly<<.

please do this, so that we can see the network device, a USB presummably.
ControlPanel>deviceManager>networkdevices.
you should be seeing something like the black downward icon, as in my screenshot no 3,
or MORE likely a yellow warning triangle.
click on that then RIGHTCLICK>properties>updatedriver.
and hopefully it will update correctly.

if not please screenshot it
with devicedriver screen open select snipping tool, screen will greyout
move curser to device driver a large arrow will appear drag it to just above network adapters and drag it down past the error you want to copy select SaveAs>name it >save to pictures. attach to next reply

 

[maxie]

Click here::ar: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
or
http://www.sevenforums.com/hardware-devices/6936-dont-know-what-hardware-you-have.html

download the tool & run, than post the specs.

View attachment 262345

1 I suggest you do the steps above first

2 When you have downloaded the program transfer it to a flash drive hopefully you have one then install on the desktop run the program Capture the screenshots and save to flash drive And post the results back