After startup logo, screen goes black

ClintC

New member
Local time
4:05 AM
Messages
5
When I was on my laptop, my screen suddenly became black. And now when I try to startup my laptop, it first asks if I want to do the startup repair or just start normally.
But when I choose startup repair, it just loads and then my screen blacks out again. And when I select start windows normally. The normal windows logo appears, but then a BSOD flashes and then my screen goes black again. It doesn't shut down or anything. My screen just stays black.

What should I do?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 Home Premium 64-Bit
Antivirus
Windows Secuirity Essentials
Browser
Google Chrome
Oh, it's just restarting after that. So I'm stuck in a loop, can anybody help?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 Home Premium 64-Bit
Antivirus
Windows Secuirity Essentials
Browser
Google Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 Home Premium 64-Bit
Antivirus
Windows Secuirity Essentials
Browser
Google Chrome
I can't even get into bios menu, and system recovery doesn't start either. Help :(
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 Home Premium 64-Bit
Antivirus
Windows Secuirity Essentials
Browser
Google Chrome
I can't even get into bios menu, and system recovery doesn't start either. Help :(

What happens when you try to access them? More details please.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
You may need to switch to bootable media provided in tutorial. F8 System Recovery Options may be corrupted or the OS inaccessible until you do.

Persist in tapping the key given for BIOS setup to see if you can reset BIOS to defaults.

What is the exact Sony model?
 
You may need to switch to bootable media provided in tutorial. F8 System Recovery Options may be corrupted or the OS inaccessible until you do.

Persist in tapping the key given for BIOS setup to see if you can reset BIOS to defaults.

What is the exact Sony model?

My exact system model is a SVS1511C5E, the hotkey should be F2, but it brings me to a menu where I can choose:
Windows 7 or Windows Memory Diagnostic.
I can also click on F8 to go to the advanced menu.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony
OS
Windows 7 Home Premium 64-Bit
Antivirus
Windows Secuirity Essentials
Browser
Google Chrome
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