alienware m14x r1 not detecting 2nd hard drive

You have a Desktop.
You unhooked the cable from the DVD player and removed the DVD player from you case. Then installed the Caddy where the DVD player was.
What cables did you hook to the Caddy after you installed it into your case?

Here is what I trying to find out.
Once you installed the drive into the Caddy and then installed the Caddy into the computer case (what cables did you use to hook all this up to your computer)?

I'm thinking somewhere their is a missing or poor connection or the Caddy is fubar.

I'm also wondering why go through this just to add a hard drive/ssd to their Desktop.
Maybe I don't understand what exactly you are trying to do. What is the desired end results?



This is a video of what I did, but I'm not getting the results I should. My ssd is only 120GB and I'm trying to get the hdd to work so I can install extra games on my laptop.

https://www.youtube.com/watch?v=jhuThdzlHTM
 

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CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
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SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
I would suggest resetting the ribbon cable from the DVD, now hard drive caddy, to the motherboard. Maybe it's not seated correctly. Were you careful removing it from the DVD drive and sticking it to the caddy? It could be the ribbon cable got damaged in the transfer.

I have the same laptop and love it. It's just a shame Dell stopped making it with the 14" screen.
 

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I would suggest resetting the ribbon cable from the DVD, now hard drive caddy, to the motherboard. Maybe it's not seated correctly. Were you careful removing it from the DVD drive and sticking it to the caddy? It could be the ribbon cable got damaged in the transfer.

I have the same laptop and love it. It's just a shame Dell stopped making it with the 14" screen.

I have removed it and re-installed it multiple times. I wasn't careful at first to be honest, however I uploaded a few pictures before of the cable. Does it look damaged or no? I thought it was supposed to look like that.
 

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Intel Core i7 2600k @4.6Ghz
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It's hard to know if it's damaged or not from the picture. The only way to be sure is to put your DVD drive back in and see if it works. If your DVD player is working good you know it's not the cable. Then it would have to be the caddy or SSD. You could test the SSD by placing it in your desktop and see if you could access it from there. I kind of doubt the SSD is bad since it is brand new but you never know.

If your DVD player was workin before you put in the caddy and does not work now, then you would need to buy a new cable.
 

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It's hard to know if it's damaged or not from the picture. The only way to be sure is to put your DVD drive back in and see if it works. If your DVD player is working good you know it's not the cable. Then it would have to be the caddy or SSD. You could test the SSD by placing it in your desktop and see if you could access it from there. I kind of doubt the SSD is bad since it is brand new but you never know.

If your DVD player was workin before you put in the caddy and does not work now, then you would need to buy a new cable.

I have tested the SSD on my desktop before and it works fine. the hard drive is in the caddy not the ssd. the ssd is in the primary drive and it is what is being used right now. also, the dvd player i have is broken sadly.

I could have sworn that with the A02 bios in my laptop, the hard drive was spinning. now i have A08 and it's not. but this was with the 500 gb hdd 6gb/s. right now, i have the 3gb/s 1tb hard drive in there. I'd imagine that wouldn't make a difference, you know?
 

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Thanks Derek. I was using the system specs.
 

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Sorry but I don't. I was going to suggest replacing the ribbon cable but I just looked them up on eBay. They are $25 for used and $30 for new. I had no idea they would be that expensive.

Sorry, I'm out of ideas at this point. Maybe some one else will jump in with a suggestion. If you get it worked out post back and let us know.

Just a side note, be careful flashing the BIOS to many times. I read it could be bad for the chip. I don't really know if it's true or not but I'm just throwing it out there.
 

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Computer type
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Computer Manufacturer/Model Number
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OS
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CPU
iNTEL Core i7 2630QM 2GHz
Memory
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Sorry but I don't. I was going to suggest replacing the ribbon cable but I just looked them up on eBay. They are $25 for used and $30 for new. I had no idea they would be that expensive.

Sorry, I'm out of ideas at this point. Maybe some one else will jump in with a suggestion. If you get it worked out post back and let us know.

Just a side note, be careful flashing the BIOS to many times. I read it could be bad for the chip. I don't really know if it's true or not but I'm just throwing it out there.


I strongly believe that if I find a way to change my motherboards sata connection that this could work. ive used this:

HGST SATA-III to SATA-II Interface Speed Change

also, would a custom made bios work?

thank you all for the help anyways even if you're lost right now, it means a lot that I have people like you to help me out.
 

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Windows 7 Pro
CPU
Intel Core i7 2600k @4.6Ghz
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Gigabyte GA-Z68X-UD4-B3
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16 GB DDR3 1600mhz
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EVGA GTX 980Ti
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Curved MSI 144hz 1ms
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250GB Samsung 860 Evo SSD
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Custom Maingear Case
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60mm Maingear Liquid Cooling CPU
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Basic Wireless Keyboard
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Google Chrome (Latest Version)
also I see something called "SSC", will enabling it help? but for some reason I cannot enable it..
 

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Windows 7 Pro
CPU
Intel Core i7 2600k @4.6Ghz
Motherboard
Gigabyte GA-Z68X-UD4-B3
Memory
16 GB DDR3 1600mhz
Graphics Card(s)
EVGA GTX 980Ti
Sound Card
Onboard
Monitor(s) Displays
Curved MSI 144hz 1ms
Screen Resolution
1920x1080
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250GB Samsung 860 Evo SSD
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Seasonic 650 Watts Gold Rating
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Basic Wireless Keyboard
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I think your on to something there. I belong to another forum and a guy replyed to a post about a Alienware M14x that came into his shop. The owner wanted to have a hard drive caddy put in. He stated that Windows could not see the drive. He never got it to work because the hard drive could not be jumper down to 1.5 Gbps. He found a forum post online stating the OS will only see the drive if it can be jumper down to 1.5 Gpbs.

I asked him if I could post his reply here but he hasn't got back to me. He said the owner set it up with some kind of RAID but I don't think that apples here.

I did a Google search and it does appear that some hard drives do have jumpers to change the speed. There are others that do not. You will just have to check your drives and see.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitiNTEL Core i7 2630QM 2GHz8GBNVIDIA GeForce GT 555M
Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Home Premium 64bit
CPU
iNTEL Core i7 2630QM 2GHz
Memory
8GB
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NVIDIA GeForce GT 555M
Hard Drives
INTEL SSDSC2CW240A3
Antivirus
Windows Defender
Browser
Google Chrome
I think your on to something there. I belong to another forum and a guy replyed to a post about a Alienware M14x that came into his shop. The owner wanted to have a hard drive caddy put in. He stated that Windows could not see the drive. He never got it to work because the hard drive could not be jumper down to 1.5 Gbps. He found a forum post online stating the OS will only see the drive if it can be jumper down to 1.5 Gpbs.

I asked him if I could post his reply here but he hasn't got back to me. He said the owner set it up with some kind of RAID but I don't think that apples here.

I did a Google search and it does appear that some hard drives do have jumpers to change the speed. There are others that do not. You will just have to check your drives and see.

Hi,

I thank you for your help but after spending 3-4 days on this issue, I'm throwing in the towel. I'll just use my desktop for a dual hdd setup, sorry.

thank you all for the help i appreciate it.
 

My Computer My Computer

At a glance

Windows 7 ProIntel Core i7 2600k @4.6Ghz16 GB DDR3 1600mhzEVGA GTX 980Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Maingear Custom PC
OS
Windows 7 Pro
CPU
Intel Core i7 2600k @4.6Ghz
Motherboard
Gigabyte GA-Z68X-UD4-B3
Memory
16 GB DDR3 1600mhz
Graphics Card(s)
EVGA GTX 980Ti
Sound Card
Onboard
Monitor(s) Displays
Curved MSI 144hz 1ms
Screen Resolution
1920x1080
Hard Drives
250GB Samsung 860 Evo SSD
PSU
Seasonic 650 Watts Gold Rating
Case
Custom Maingear Case
Cooling
60mm Maingear Liquid Cooling CPU
Keyboard
Basic Wireless Keyboard
Mouse
Basic Wireless Mouse
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Latest Version)
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