alienware m9700 no sound

[OneEyedDime]

I have windows 7 professional on an alienware m9700. I have not had sound for over a month and have been trying to figure it out since. My sound icon in the tray has the red x through it and in my device manager I do not have "sounds, video, and game device"(or whatever it is called). I have a yellow sign on the multimedia audio controller which is located in "other devices"

I have searched the internet and tried all different solutions that didnt work.

please help.

Mike

 

[thefabe]

Mike would you post a snip of the device mngr for us? And if you would go inot your user cp and fill in your system specs as best you can. Thanks and welcome to seven forums we'll get this sorted out. Fabe checked out the techware labs review Nice Lappy. Searching for drivers now. didn't Dell take over alienware?

 

[thefabe]

Really need to know what sound card yours has it lists several Creative, Hecules and D2 sound. Alienware : The Ultimate Gaming Machineâ„¢

 

[OneEyedDime]

Hey I did my best to give more specs.. I think that is the right motherboard, and my sound card is integrated so I really dont know.

thanks

 

[stormy13]

Really need to know what sound card yours has it lists several Creative, Hecules and D2 sound. Alienware : The Ultimate Gaming Machine™

It is SoundMax/ADI based. Found that by finally finding the download page for his laptop,

Alienware : The Ultimate Gaming Machine™

downloading the XP driver and checking the INF,

; SoundMAX device information file for ODM
; Analog Devices, Inc. Copyright(c) 1998 - 2006
; SoundMAX package [M]

[Version]
Signature="$CHICAGO$"
Class=MEDIA
ClassGUID={4d36e96c-e325-11ce-bfc1-08002be10318}
provider=%ANLG%
DriverVer = 03/09/2006,%DriverBuildID%
CatalogFile=smx.cat

[ControlFlags]
ExcludeFromSelect = *

[Manufacturer]
%MfgName%=AnalogDevices

[AnalogDevices]

%*WDM_AC97AUD.DeviceDesc%=WDM_K810NL, pci\ven_10DE&dev_0059&subsys_01181071
%*WDM_AC97AUD.DeviceDesc%=WDM_M7121, pci\ven_10DE&dev_0059&subsys_75851462
%*WDM_AC97AUD.DeviceDesc%=WDM_W830, pci\ven_10DE&dev_0059&subsys_2052161F

Now just need to find a compatible SoundMax driver for it.

 

[thefabe]

Couldn't he try to install the Xp driver in compatibility mode"? download the XP driver from the site above to your desktop>right click on it> then properties> then compatibility. check box run in compatibility mode>choose XP. Install as administrator. See if this will work. Fabe

 

[OneEyedDime]

hey I tried the above and no luck.

 

[OneEyedDime]

any other suggestions guys?

thanks

 

[OneEyedDime]

bump.

 

[jmz182]

m9700 windows 7 drivers

I called alienware tec support and this is what they gave me. You goto alienware.com and choose support then faq/knowledge base and search keyword "6051". This should give you the correct windows 7 drivers.

 

[OneEyedDime]

I called alienware tec support and this is what they gave me. You goto alienware.com and choose support then faq/knowledge base and search keyword "6051". This should give you the correct windows 7 drivers.

Thank you very much man.. I got my camera and sound working. THANK YOU!!

 

[JPC123]

did you try the vista driver, I have the same system and the vista driver from alienware works fine, I just have a graphics card problem which i will look for on this forum as I am new here, joined so I could reply to this post.

 

[xxwesbxx]

m9700 - win7 Ultimate 64bit - working great!!!

I called alienware tec support and this is what they gave me. You goto alienware.com and choose support then faq/knowledge base and search keyword "6051". This should give you the correct windows 7 drivers.

WOW - that was easy
Thanks jmz182!!!

I installed win 7 Ultimate (64bit) expecting to find the same driver void I did when vista 64bit came out. But I'm good to go. The only driver I don't have is for the modem, which I don't need... *note that I previously updated (flashed) my bios when I attempted 64bit vista, which I believe is neccesary...

 

[lordvader]

Sorry wrong post