All downloads failing, firefox/IE they just disappear.

[yepimonfire]

In chrome it says "virus detected, download failed". i have AVG antivirus on the computer i'm working on and have disabled it/killed all background processes running in task manager and still have the problem. Any ideas?

 

[indianacarnie]

I would definitely run a good anti-virus scan for starters. A scan with Malwarebytes wouldn't hurt either. If the infection is too deeply entrenched you may be looking at a fresh install.

Welcome to the forums by the way!

 

[yepimonfire]

I did run a scan, also a scan with malwarebytes, nothing. If there is any way to fix this other than re-installing windows i'd like to know considering this computer doesn't even belong to me and has a crap load of things on it (programs installed).

 

[indianacarnie]

Have you tried a system restore to a point before this started? Also, did you run the scans in safe mode?

 

[yepimonfire]

Also as you can see, there is nothing suspicious running in the background.

 

[landi166]

Apparently it's a bug with AVG 2013.
Check the link for a possible solution:
Virus detected when downloading files from internet | FAQ | AVG Worldwide

 

[indianacarnie]

Have heard of itunes helper causing issues in some machines. Have you tried setting it to manual and/or disabling it?

Actually I'd suggest using a different A/V myself. MSE or Avast.

 

[cottonball]

Please do the following to check what may be the cause of the problem...


:info: First, please download the Farbar Recovery Scan Tool
Select the 64-bit version.


Save it to the Desktop.

• Double-click the downloaded file to run it.
• When the tool opens click Yes to disclaimer.
• Press the Scan button.
• FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).

Please provide the FRST.txt in your reply. <<---

The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. <<---



:info: Also, download Farbar Service Scanner


Save to the Desktop

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
• Press: Scan
• FSS creates a log, FSS.txt, on the Desktop.

Please provide the FSS.txt in your reply. <<---

However, to provide the above reports, please start a new topic at the System Security Forum:
http://www.sevenforums.com/system-security/

If there is malware on the computer, we'll take care of it there.

Thanks!