all files hidden after malware popup

jonclarke

New member
Local time
5:35 AM
Messages
2
Hi, My AVG popped up with several malware popups, next minuite all my desktop icons, files and folders have disappeared, includeing the control panel list.

i can sill find my files if searching for them so they are still there but hidden

I haven't created a backup restore point on this pc :(

Any help will be much appreciated
 

My Computer My Computer

OS
64

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
7 home premium 64 bit
CPU
AMD Phenom II X6 1055T
Motherboard
Asus M4A785TD-M EVO
Memory
DDR3 1333 6144 MBytes each modual 2048 mb
Graphics Card(s)
Power Color ATI R9 270x bluescreen edition
Sound Card
s/pdif part of my motherboard
Monitor(s) Displays
It is a 42" lcd tv :D
Screen Resolution
1920 X 1080
Hard Drives
Samsung 120gb SSD (EVO 840)
Hitachi 500gb 3gb\s sata hard drive, slow boring but gets the job done
PSU
Orion 585w psu Model# HP585D (updated to EVGA 600W)
Case
A shoebox
Cooling
Box fan....
Keyboard
I telepathically convay what I want said.
Mouse
Cat
Internet Speed
Loading...
Antivirus
A facial mask
Browser
Firefail, Internet Exploder
Other Info
I love my gaming rig, FreeCell and Solitaire never looked so good.
Thanks for the reply. I managed to restore it back to a couple of days ago even though i never made a restore point.
IT fixed most of the problem, but music and pictures were still missing. or showing as ghost if i ticked show hidden folders.

The link you posted got them back :)

Many Thanks for the help

can you recommend some good virus scanners? i have AVG
 

My Computer My Computer

OS
64

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I am very glad it worked :)

Good luck with finding good virus scanners :)

Also some people have trouble uninstalling avg so you might google "AVG removal tool" if you have trouble getting it off.

I also suggest you try to get it off as two virus scanners will probably conflict with each other.

Good luck :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
7 home premium 64 bit
CPU
AMD Phenom II X6 1055T
Motherboard
Asus M4A785TD-M EVO
Memory
DDR3 1333 6144 MBytes each modual 2048 mb
Graphics Card(s)
Power Color ATI R9 270x bluescreen edition
Sound Card
s/pdif part of my motherboard
Monitor(s) Displays
It is a 42" lcd tv :D
Screen Resolution
1920 X 1080
Hard Drives
Samsung 120gb SSD (EVO 840)
Hitachi 500gb 3gb\s sata hard drive, slow boring but gets the job done
PSU
Orion 585w psu Model# HP585D (updated to EVGA 600W)
Case
A shoebox
Cooling
Box fan....
Keyboard
I telepathically convay what I want said.
Mouse
Cat
Internet Speed
Loading...
Antivirus
A facial mask
Browser
Firefail, Internet Exploder
Other Info
I love my gaming rig, FreeCell and Solitaire never looked so good.

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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