almost all system services disabled after failed update

[sgmeyer]

I ran an automatic update on my system (Windows 7 professional). After reboot I encountered a BSoD. I finally got that issue corrected with help from the BSoD section of this forum. Now there are multitudes of issues - I can't install anything, remove anything, retrieve system information, network, etc. In searching for solutions on my own I've discovered that almost every system service has been disabled, and I get access denied if I try to start the services. I'm certain this is connected to the update in some way, but I don't even get a list of installed updates if I go to the program install/uninstall. Ideas? TIA

 

[torchwood]

Hi Shannon,

looking at the BSOD logs, the lack of info is pushing me more towards a malware infecton.

The only item in the startup log - GrpConv, grpconv -o
has been known to be a rootkit


Can you run Malwarbytes free and Tdsskiller, post the logs


Roy