Where I am confused is that this is much worse than the situation I had before . This pc was doing daily backups with no roblem before.
Dumb question where do I find the Readme for the chipset driver I got from Dell so I know what the model number is to go to the manufacturers website?
When you get the Dell version of the driver, it will generally be in a self-extracting archive. Note the Number it assigns, like R349824.exe or something like that... When you run that self-extracting archive, it will generally default with wanting to extract to the following path:
c:\Dell\Drivers\R349824
Go into that directory, and generally the files should be there, there might be a readme.txt, or some sort of .txt file in there... sometimes, you may have to use Notepad to look at some .ini file... Or simply running the setup program it has will have it in the setup screen itself.
Now I am sorry it seems like things are getting worse, but the problem is, that for me, I generally just do it and look at what happens. If it has an issue, I try something else. But since you are not me, and probably haven't been through this sort of thing yourself, I can imagine the frustration you are having.
The important thing is to stay calm. Second worst case scenario is that you end up having to just wipe and reinstall. Worst Case scenario might involve the fire department. So right now, we haven't hit those scenarios yet. Just take a moment and take the steps on at a time.
