Solved Always 0x0000001e BSOD

[sylvianbach]

Hello,
i have the BSOD 0x0000001e quite everyday. Can you help me?

- x86 (32-bit) or x64 ? X64
- the original installed OS on the system? Windows 7
- an OEM or full retail version? Full retail
- What is the age of system (hardware)? 2years
- What is the age of OS installation (have you re-installed the OS?
1 year

Greetings
Sylvian

 

[CarlTR6]

Hi Sylvian; welcome to the forum. Sorry you are having problems. Your dump indicated memory corruption and does not tell us the true cause.

Error code 3B, SYSTEM_SERVICE_EXCEPTION. Usual causes: System service, Device driver, graphics driver, ?memory.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0e000 PsLoadedModuleList = 0xfffff800`0304be50
Debug session time: Mon Oct 25 07:53:28.285 2010 (GMT-4)
System Uptime: 0 days 0:22:54.208
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002e9e2b3, fffff880086ef630, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+1d7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002e9e2b3, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880086ef630, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!IopCompleteRequest+ae3
fffff800`02e9e2b3 488b09          mov     rcx,qword ptr [rcx]

CONTEXT:  fffff880086ef630 -- (.cxr 0xfffff880086ef630)
rax=fffffa8006d762d8 rbx=fffffa80083bca20 rcx=7ffffa8006d762d8
rdx=7ffffa8006d762d8 rsi=0000000000000000 rdi=fffffa800a099bb0
rip=fffff80002e9e2b3 rsp=fffff880086f0000 rbp=0000000000000000
 r8=fffffa8009c03ce0  r9=fffff880086f0100 r10=0000000000000002
r11=fffffa8007d7c7f0 r12=fffffa8006d762d0 r13=0000000000000000
r14=fffffa800a1a6b60 r15=fffff88003164180
iopl=0         ov up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010a87
nt!IopCompleteRequest+0xae3:
fffff800`02e9e2b3 488b09          mov     rcx,qword ptr [rcx] ds:002b:7ffffa80`06d762d8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  SearchIndexer.

CURRENT_IRQL:  2

IRP_ADDRESS:  ffffffffffffff89

LAST_CONTROL_TRANSFER:  from fffff80002e5b0c7 to fffff80002e9e2b3

STACK_TEXT:  
fffff880`086f0000 fffff800`02e5b0c7 : 00000000`00000001 00000000`00000000 fffff880`086f0200 fffff880`00000000 : nt!IopCompleteRequest+0xae3
fffff880`086f00d0 fffff800`02e85b9d : fffffa80`0a1a6b60 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`086f0150 fffff800`02e81d4b : fffffa80`085c2000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x3dd
fffff880`086f01e0 fffff800`0317a2ef : 00000000`00000004 fffff880`086f0520 fffffa80`00000001 00000000`00000006 : nt!KeWaitForMultipleObjects+0x271
fffff880`086f0490 fffff800`0317abf2 : 00000000`00000001 fffffa80`08448ac0 00000000`00000001 00000000`00000000 : nt!ObpWaitForMultipleObjects+0x294
fffff880`086f0960 fffff800`02e7d993 : fffffa80`0a1a6b60 00000000`06e6e4d8 fffff880`086f0bc8 00000000`00000000 : nt!NtWaitForMultipleObjects+0xe5
fffff880`086f0bb0 00000000`7784030a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`06e6e4b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7784030a


FOLLOWUP_IP: 
nt!KiDeliverApc+1d7
fffff800`02e5b0c7 4533c9          xor     r9d,r9d

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiDeliverApc+1d7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff880086ef630 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!KiDeliverApc+1d7

BUCKET_ID:  X64_0x3B_nt!KiDeliverApc+1d7

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`00f99000 fffff880`00ff0000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`07623000 fffff880`0763b000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`05bac000 fffff880`05bec000   afcdp    afcdp.sys    Fri Nov 06 10:51:55 2009 (4AF4461B)
fffff880`04027000 fffff880`040b1000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`1006c000 fffff880`10082000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00dee000 fffff880`00df9000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`10db2000 fffff880`10dd5000   AnyDVD   AnyDVD.sys   Tue Sep 14 09:16:14 2010 (4C8F759E)
fffff880`07fbe000 fffff880`07fc9000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00c86000 fffff880`00c8f000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00dc4000 fffff880`00dee000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`05a00000 fffff880`05a4f000   atksgt   atksgt.sys   Sun May 17 09:36:34 2009 (4A1012E2)
fffff960`00820000 fffff960`00881000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`019f1000 fffff880`019f8000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0434d000 fffff880`0435e000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0773e000 fffff880`0775c000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`0144a000 fffff880`01474000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ed9000 fffff880`00f99000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01146000 fffff880`01176000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d09000 fffff880`00d67000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d3000 fffff880`01146000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`10de2000 fffff880`10df2000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0541b000 fffff880`05429000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`042ac000 fffff880`0432f000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`0432f000 fffff880`0434d000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`0429d000 fffff880`042ac000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01a00000 fffff880`01a16000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`054d9000 fffff880`054fb000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05435000 fffff880`0543e000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05429000 fffff880`05435000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0543e000 fffff880`05451000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05485000 fffff880`05491000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04480000 fffff880`04574000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04574000 fffff880`045ba000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04467000 fffff880`04475000   ElbyCDFL ElbyCDFL.sys Thu Dec 14 16:22:27 2006 (4581C093)
fffff880`04291000 fffff880`0429d000   ElbyCDIO ElbyCDIO.sys Thu Sep 30 17:25:08 2010 (4CA50034)
fffff880`05501000 fffff880`05537000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01054000 fffff880`01068000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01008000 fffff880`01054000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ce000 fffff880`013d8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0183a000 fffff880`01874000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`10dd5000 fffff880`10de2000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`033ea000 fffff800`03433000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`045c7000 fffff880`045eb000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0466a000 fffff880`046c6000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05545000 fffff880`0555e000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0555e000 fffff880`05566080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05537000 fffff880`05545000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`07676000 fffff880`0773e000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01bed000 fffff880`01bf6000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04384000 fffff880`0439a000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00c9c000 fffff880`00cab000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05569000 fffff880`05577000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00ba0000 fffff800`00baa000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`046f5000 fffff880`04738000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013a3000 fffff880`013bd000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`015c9000 fffff880`015f4000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`054fb000 fffff880`05500200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04738000 fffff880`0473bd80   LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
fffff880`07fc9000 fffff880`07fcb480   LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
fffff880`05451000 fffff880`05464000   LHidFilt LHidFilt.Sys Wed Jun 17 12:49:39 2009 (4A391EA3)
fffff880`0763b000 fffff880`07648000   lirsgt   lirsgt.sys   Sun May 17 09:06:57 2009 (4A100BF1)
fffff880`05b19000 fffff880`05b2e000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05471000 fffff880`05485000   LMouFilt LMouFilt.Sys Wed Jun 17 12:49:43 2009 (4A391EA7)
fffff880`0549f000 fffff880`054c2000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cb1000 fffff880`00cf5000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05491000 fffff880`0549f000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0461d000 fffff880`0462c000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05464000 fffff880`05471000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01176000 fffff880`011a3000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`07f3d000 fffff880`07f4d000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`0775c000 fffff880`07774000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`07774000 fffff880`077a1000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`077a1000 fffff880`077ef000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`07600000 fffff880`07623000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`011c5000 fffff880`011d0000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00eb3000 fffff880`00ebd000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01075000 fffff880`010d3000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04286000 fffff880`04291000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01bdb000 fffff880`01bed000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01477000 fffff880`01569000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`10df2000 fffff880`10dfe000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05b81000 fffff880`05b94000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`043be000 fffff880`043ed000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`047a8000 fffff880`047bd000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04125000 fffff880`04134000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`040b1000 fffff880`040f6000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01569000 fffff880`015c9000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0427b000 fffff880`04286000   nnfwdk64 nnfwdk64.sys Tue Dec 29 18:13:07 2009 (4B3A8D03)
fffff880`011d0000 fffff880`011e1000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0426f000 fffff880`0427b000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e0e000 fffff800`033ea000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01200000 fffff880`013a3000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019e8000 fffff880`019f1000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10db0000 fffff880`10db1180   nvBridge nvBridge.kmd Mon Feb 22 01:15:53 2010 (4B822119)
fffff880`10086000 fffff880`10daf500   nvlddmkm nvlddmkm.sys Mon Feb 22 01:40:43 2010 (4B8226EB)
fffff880`05b2e000 fffff880`05b81000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`055bb000 fffff880`055c8000   nx6000   nx6000.sys   Wed Jan 27 18:36:09 2010 (4B60CDE9)
fffff880`040ff000 fffff880`04125000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`1004f000 fffff880`1006c000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00d9a000 fffff880`00daf000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d67000 fffff880`00d9a000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00eca000 fffff880`00ed1000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013bd000 fffff880`013ce000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07a78000 fffff880`07b1e000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`047bd000 fffff880`047fa000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf5000 fffff880`00d09000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01068000 fffff880`01074040   PxHlpa64 PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
fffff880`0439a000 fffff880`043be000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04200000 fffff880`0421b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`041bc000 fffff880`041dd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`041dd000 fffff880`041f7000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0421e000 fffff880`0426f000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04475000 fffff880`04480000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`015f4000 fffff880`015fd000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011b3000 fffff880`011bc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011bc000 fffff880`011c5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01800000 fffff880`0183a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05b94000 fffff880`05bac000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`10000000 fffff880`1004f000   Rt64win7 Rt64win7.sys Sat Dec 19 04:11:30 2009 (4B2C98C2)
fffff880`0463b000 fffff880`0466a000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`07b1e000 fffff880`07b29000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`045eb000 fffff880`045f7000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`04134000 fffff880`04151000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01b9b000 fffff880`01bdb000   snapman  snapman.sys  Mon Oct 19 06:29:56 2009 (4ADC3FA4)
fffff880`01b93000 fffff880`01b9b000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07ea7000 fffff880`07f3d000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07b70000 fffff880`07bd7000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`07b29000 fffff880`07b56000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`07b56000 fffff880`07b5e000   SSPORT   SSPORT.sys   Thu Aug 11 19:07:32 2005 (42FBDA34)
fffff880`046f3000 fffff880`046f4480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`07b5e000 fffff880`07b70000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00c8f000 fffff880`00c9c000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01a27000 fffff880`01b93000   tdrpm258 tdrpm258.sys Tue Oct 20 03:39:53 2009 (4ADD6949)
fffff880`011e1000 fffff880`011ff000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`043ed000 fffff880`043fa000   teamviewervpn teamviewervpn.sys Thu Dec 13 04:22:09 2007 (4760F9C1)
fffff880`041a8000 fffff880`041bc000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`01890000 fffff880`01979000   timntr   timntr.sys   Tue Sep 29 09:36:57 2009 (4AC20D79)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0435e000 fffff880`04384000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0473c000 fffff880`0474e000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05400000 fffff880`0541ac00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0559e000 fffff880`055bb000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05567000 fffff880`05568f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04456000 fffff880`04467000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0474e000 fffff880`047a8000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04400000 fffff880`04456000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05592000 fffff880`0559e000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`05577000 fffff880`05592000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`045ba000 fffff880`045c7000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`055c8000 fffff880`055f5200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`04178000 fffff880`041a7f00   VBoxDrv  VBoxDrv.sys  Fri Oct 08 09:52:29 2010 (4CAF221D)
fffff880`04000000 fffff880`04021b80   VBoxNetAdp VBoxNetAdp.sys Fri Oct 08 09:52:34 2010 (4CAF2222)
fffff880`046cc000 fffff880`046f27c0   VBoxNetFlt VBoxNetFlt.sys Fri Oct 08 09:52:29 2010 (4CAF221D)
fffff880`0416c000 fffff880`041778c0   VBoxUSBMon VBoxUSBMon.sys Fri Oct 08 09:52:34 2010 (4CAF2222)
fffff880`0462c000 fffff880`0463b000   VClone   VClone.sys   Sun Aug 09 17:25:45 2009 (4A7F3ED9)
fffff880`00ebd000 fffff880`00eca000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01880000 fffff880`0188e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`013d8000 fffff880`013fd000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01979000 fffff880`01989000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00daf000 fffff880`00dc4000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01989000 fffff880`019d5000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04151000 fffff880`0416c000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`011a3000 fffff880`011b3000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`040f6000 fffff880`040ff000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`00ff0000 fffff880`00ff9000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05ac7000 fffff880`05ae8000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`05ae8000 fffff880`05b19000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`07f4d000 fffff880`07fbe000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a16000 fffff880`01a24000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01874000 fffff880`01880000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01bf6000 fffff880`01bff000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019d5000 fffff880`019e8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0469b000 fffff880`046cc000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0466a000 fffff880`0469b000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Outdated drivers can and do cause memory corruption. I find the following out of date drivers loaded on your system. Some are quite obsolete. Update these drivers, especially those in red font.

adfs.SYS Thu Jun 26 16:52:37 2008 - Adobe File System Driver http://www.adobe.com

atksgt.sys Sun May 17 09:36:34 2009 - part of a Copy Protection platform dveloped by Tages SA, TAGES, the AAA Copy Protection System

ElbyCDFL.sys Thu Dec 14 16:22:27 2006 - ElbyCDIO Filter Driver belongs to CloneCD by SlySoft, Inc (www.slysoft.com) or Elaborate Bytes or Elaborate Bytes AG (www.elby.ch). This software is XP software and is obsolete. Completely uninstall it and upgrade to the latest version from Slysoft.

LHidFilt.Sys Wed Jun 17 12:49:39 2009 - Logitech SetPoint HID Filter Driver Downloads

lirsgt.sys Sun May 17 09:06:57 2009 - part of a Copy Protection platform developed by Tages SA TAGES, the AAA Copy Protection System

LMouFilt.Sys Wed Jun 17 12:49:43 2009 - Logitech SetPoint HID Filter Driver Downloads

SSPORT.sys Thu Aug 11 19:07:32 2005 - Samsung printer driver Samsung' This is an XP driver. Update it.

teamviewervpn.sys Thu Dec 13 04:22:09 2007 - TeamViewerVPN Network AdapterTeamViewer GmbH. This version of Team Viewer is obsolete. I suggest that you completely uninstall it, download and install the latest version.

Regarding adfs.sys, if you cannot update this driver from Adobe, I suggest that you completely uninstall all of your Adobe software, download the latest versions and install them.

How to find drivers -

- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Take care of the above drivers. If you need help, please post.

 

[sylvianbach]

still the bsod

Hello,
i still have the bsod that appears.
I saw one more thing:
It always appens when i connect to interner with Internet explorer or firefox.
And it always appens when i try to connect on my computer with teamviewer too.
I think this problem began since i am on a study of the internet use with the nielsen Company. I had to install a soft that survey my internet use:
http://www.nielsenonlinerewards.com

What do you think?
greetings thanks

I joined the new dmp files in the zip

 

[CarlTR6]

One thing you can do is, using restore points, to restore your computer to a point in time before you installed the survey software. See if that stops your BSOD's. You can always reinstall the software.

That said, I looked at your dump. It indicates memory corruption and I still see out of date drivers that can cause memory corruption crashes and are highly suspect. Please update these drivers or uninstall the obsolete software to which they belong.

adfs.SYS Thu Jun 26 16:52:37 2008 - Adobe File System Driver http://www.adobe.com.

atksgt.sys Sun May 17 09:36:34 2009 - part of a Copy Protection platform developed by Tages SA, TAGES, the AAA Copy Protection System

ElbyCDFL.sys Thu Dec 14 16:22:27 2006 - ElbyCDIO Filter Driver belongs to CloneCD by SlySoft, Inc (www.slysoft.com) or Elaborate Bytes or Elaborate Bytes AG (www.elby.ch). This software is XP software and is obsolete. Completely uninstall it and upgrade to the latest version from Slysoft.

LHidFilt.Sys Wed Jun 17 12:49:39 2009 - Logitech SetPoint HID Filter Driver Downloads

lirsgt.sys Sun May 17 09:06:57 2009 - part of a Copy Protection platform developed by Tages SA TAGES, the AAA Copy Protection System

LMouFilt.Sys Wed Jun 17 12:49:43 2009 - Logitech SetPoint HID Filter Driver Downloads

SSPORT.sys Thu Aug 11 19:07:32 2005 - Samsung printer driver Samsung' This is an XP driver. Update it.

teamviewervpn.sys Thu Dec 13 04:22:09 2007 - TeamViewerVPN Network AdapterTeamViewer GmbH. This version of Team Viewer is obsolete. I suggest that you completely uninstall it, download and install the latest version.

Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP. Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e1b000 PsLoadedModuleList = 0xfffff800`03058e50
Debug session time: Tue Oct 26 12:03:21.619 2010 (GMT-4)
System Uptime: 0 days 1:41:35.679
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002ec5948}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002ec5948

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

EXCEPTION_RECORD:  fffff88008c476b8 -- (.exr 0xfffff88008c476b8)
ExceptionAddress: fffff80002eb89bf (nt!RtlDispatchException+0x000000000000033f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000008c48d70
Attempt to read from address 0000000008c48d70

TRAP_FRAME:  fffff88008c46680 -- (.trap 0xfffff88008c46680)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000050 rbx=0000000000000000 rcx=fffff80002eb89a3
rdx=0000000008c48d70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002eb89bf rsp=fffff88008c46810 rbp=0000000000000293
 r8=0000000000000006  r9=0000000000000837 r10=fffff88008c48c20
r11=fffff88008c46858 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe nc
nt!RtlDispatchException+0x33f:
fffff800`02eb89bf 488b02          mov     rax,qword ptr [rdx] ds:00000000`08c48d70=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e8aca9 to fffff80002e8b740

STACK_TEXT:  
fffff880`031dbce8 fffff800`02e8aca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`031dbcf0 fffff800`02e89172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`031dbe30 fffff800`02ec5948 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08c42b70 fffff800`02e8ad82 : fffff880`08c43338 00000000`00000001 fffff880`08c433e0 fffff800`02e1b000 : nt!KiDispatchException+0xc8
fffff880`08c43200 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00300042`00370000 005f005f`005f005f : nt!KiExceptionDispatch+0xc2
fffff880`08c433e0 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c435b8 fffff880`08c44418 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c43570 fffff800`02ec59ef : fffff880`08c44418 fffff880`08c43c80 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c43c50 fffff800`02e8ad82 : fffff880`08c44418 00000000`00000001 fffff880`08c444c0 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c442e0 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c444c0 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c44698 fffff880`08c454f8 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c44650 fffff800`02ec59ef : fffff880`08c454f8 fffff880`08c44d60 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c44d30 fffff800`02e8ad82 : fffff880`08c454f8 00000000`00000001 fffff880`08c455a0 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c453c0 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c455a0 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c45778 fffff880`08c465d8 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c45730 fffff800`02ec59ef : fffff880`08c465d8 fffff880`08c45e40 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c45e10 fffff800`02e8ad82 : fffff880`08c465d8 00000000`00000001 fffff880`08c46680 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c464a0 fffff800`02e898fa : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c46680 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c46858 fffff880`08c476b8 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c46810 fffff800`02ec59ef : fffff880`08c476b8 fffff880`08c46f20 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x33f
fffff880`08c46ef0 fffff800`02e8ad82 : fffff880`08c476b8 00000000`00000001 fffff880`08c47760 fffff800`02e1b000 : nt!KiDispatchException+0x16f
fffff880`08c47580 fffff800`02e898fa : 00000000`00000000 00000000`00000001 fffff880`08c47d00 fffffa80`06ca7af0 : nt!KiExceptionDispatch+0xc2
fffff880`08c47760 fffff800`02eb89bf : fffff800`02e8a993 fffff880`08c47938 fffff880`08c48798 fffff800`02e1b000 : nt!KiPageFault+0x23a
fffff880`08c478f0 fffff800`02ec59ef : fffff880`08c48798 fffff880`08c48000 fffff880`00000000 fffffa80`0a87f060 : nt!RtlDispatchException+0x33f
fffff880`08c47fd0 fffff800`02e8ad82 : fffff880`08c48798 0000000e`58a5efe9 fffff880`08c48840 fffffa80`08a145a0 : nt!KiDispatchException+0x16f
fffff880`08c48660 fffff800`02e8968a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08c48840 fffff800`02e929cd : 7ffff800`02e962a1 00000000`00000001 00000000`00000000 fffff880`000000e1 : nt!KiGeneralProtectionFault+0x10a
fffff880`08c489d8 7ffff800`02e962a1 : 00000000`00000001 00000000`00000000 fffff880`000000e1 fffff800`02e9d456 : nt!KiCommitThreadWait+0x20d
fffff880`08c489e0 00000000`00000001 : 00000000`00000000 fffff880`000000e1 fffff800`02e9d456 00000000`00000001 : 0x7ffff800`02e962a1
fffff880`08c489e8 00000000`00000000 : fffff880`000000e1 fffff800`02e9d456 00000000`00000001 ffffffff`ff69168f : 0x1


STACK_COMMAND:  kb

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

FOLLOWUP_NAME:  MachineOwner

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02e89172 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FAILURE_BUCKET_ID:  X64_TRAP_FRAME_RECURSION

BUCKET_ID:  X64_TRAP_FRAME_RECURSION

Followup: MachineOwner
---------

 

[sylvianbach]

No more error thanks!!!

I have triied to make all the changes you told, but i was still having the problem. Then i have done the uninstall of the survey program from Nielsen group, as you said. Since i have no more problem.
Thanks a lot.
Sylvian

 

[CarlTR6]

You are most welcome, Sylvian. Thank you for reporting back with the good news!! That is great to hear. I am glad you solved your problem.

I hope you were able to take care of those older drivers, especially those in the red font. If not, they will most likely come back to bite you.

SSPORT.sys Thu Aug 11 19:07:32 2005. I believe this is a Samsung utility program. You can navigate to C:\Windows\System32\Drivers, find this file and rename it from .sys to .bak. Reboot and the driver will not load. The program it is associated with will no longer work; but your printer should still work. I think you can find information on this at the Samsung website. When you find which program does not work, you can uninstall that program.

teamviewervpn.sys Thu Dec 13 04:22:09 2007. This one is a simple fix. Uninstall TeamViewer then download and install the latest version. That will take care of this obsolete driver.

Happy computing and don't be a stranger to the forum.