An error has occurred while installing XLiveRedist.msi

[ultrajinx]

games for windows live 3.0
i am running windows 7 64 bit rtm version
tried the registry key fix with no success compatibly mode too get this no matter what i try
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Installation Error
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An error has occurred while installing XLiveRedist.msi

Fatal error during installation.




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OK
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[ultrajinx]

halp =\

 

[holo88]

was there an error code?
look in your error reports, there may be interesting info in there.

 

[ultrajinx]

how do i access my error report =o

 

[holo88]

in the start menu. type "administrative tools" (without quotes), hit enter. it should bring up a menu. you want "event viewer". then look for anything pretaining to the failed install of your app.

 

[MrZoola]

An error occured while installing XLiveRedist.msi

Hello,
I write this post because I have an issue while trying to install the update "Games for Windows Live 3.2".
No problem installing previous versions and no problem running Games (offline) or other apps, but I cannot play my games online because they ask me to install the 3.2 update.

The problem seems to be linked with the installation of XLiveredist.msi.
Things I already tried so far:
- Remove all and install from scratch
- Clean the registery
- Execute as Admin
- Uninstall completely with Windows Install Cleaner (and even Total Uninstall 5)
- Start the installation from a game
- Start the installation from Xbox site
- Start the installation manually (after having downloaded the file on my system)
- Start the installation manually via Windows Update
- Start the installation automatically via Windows Update
- Check the log of installation ==>
Microsoft Games for Windows - LIVE Redistributable -- Error 1402. Could not open key: UNKNOWN\Components\A49B6681220C2EA49826913B104EE03B\4F4F5C009F267D040800DAA8C90D6C96. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
- Use Fix-it! (see How do I reset Windows Update components?)
- Use Reset.cmd file (see Windows Update dans Windows Seven : Code erreur 80070005)
- Contact Microsoft Live Support (http://www.microsoft.com/games/en-US/Support/Pages/contactsupport.aspx) fo Belgium, where they told me it isn't the right service to contact because they only focus on Xbox...
- Create messages on forums: GFW 3.2 ==> An error occured while installing XLiveRedist.msi and
http://www.sevenforums.com/gaming/23666-error-has-occurred-while-installing-xliveredist-msi.html

... So, I hope one can help me, because I really don't have a clue on how to update this Games for Windows Live to 3.2...

I'm running Windows 7 64.

 

[MrZoola]

Help!