Solved An error occurred while troubleshooting. Error code 0x80070005.

[bmorocks]

Has anybody received this error message? I've found other threads where people post the same problem, but I haven't seen any solutions. Essentially, every time I troubleshoot ANYTHING (wifi-connectivity, printer troubleshooting, etc.), I get this error message.

I got this error message when troubleshooting my printer. It states: An unexpected error has occurred. The troubleshooting wizard can't continue.

Package ID: Unknown
Path: Unknown
Error code: 0x80070005
Source: Temporary files
User: JJ-HP\JJ
Context: Restricted.

Any ideas?

 

[ThrashZone]

Hi and welcome to SevenForums,
Create a new administrator account,
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
Fix a corrupted user profile - Windows Help

 

[gregrocker]

Did you move your Temporary Folder? It seems to lack permissions, symptomatic of moving it - which is why it's never a good idea to move AppData folders or the entire User Profile.

If so i would move it back to where it was, or if the User Profile was moved restore it to its default location and then only move the active User folders.

 

[bmorocks]

Hi and welcome to SevenForums,
Create a new administrator account,
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
Fix a corrupted user profile - Windows Help

Thanks for the help - my profile was indeed corrupted (although I don't know how that happened), and creating a new user profile did work.

 

[bmorocks]

Did you move your Temporary Folder? It seems to lack permissions, symptomatic of moving it - which is why it's never a good idea to move AppData folders or the entire User Profile.

If so i would move it back to where it was, or if the User Profile was moved restore it to its default location and then only move the active User folders.

I did not move the temp folder, nor did I delete it.