Analyze Crash Please

spacelord

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I have been getting CTD and the occasional BSOD while playing Empire: Total War. I have some trouble with games in general with my computer. Dump file attached.

Thanks for any help.
 

My Computer

Computer Manufacturer/Model Number
Home Build
OS
Windows 7x64
CPU
Pentium Dual-Core E6300 @ 2.8GHz
Motherboard
EP45-UD3R
Memory
G.SKILL 4GB 240-Pin DDR2 SDRAM 1066 (PC2 8500)
Graphics Card(s)
NVIDIA GeForce GTS 250
Sound Card
Realtek High Definition Audio (on board)
Monitor(s) Displays
Acer
Hard Drives
280GB SATA
160GB IDE
PSU
Antec EarthWatts EA650 650W Continuous Power ATX12V Ver.2.2
Antivirus
MSE
Browser
Firefox
I have been getting CTD and the occasional BSOD while playing Empire: Total War. I have some trouble with games in general with my computer. Dump file attached.

Thanks for any help.

this crash was probably caused by both a win 7 OS file (ntkrnl) and IObit (part of avira av)

I would uninstall Avira just to test,
and run a system file check to verify your win 7 system files.

to run an SFC type cmd in search>right click and run as admin>sfc /scannow ( note the space between sfc and "/")

Let us know if you need help


Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\032910-17362-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c1b000 PsLoadedModuleList = 0xfffff800`02e58e50
Debug session time: Mon Mar 29 01:12:11.756 2010 (GMT-4)
System Uptime: 0 days 8:48:50.158
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa00036af2b0, 1, fffff80002cabadf, 7}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!CcGetVirtualAddress+21f )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa00036af2b0, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002cabadf, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec30e0
 fffffa00036af2b0 

FAULTING_IP: 
nt!CcGetVirtualAddress+21f
fffff800`02cabadf f00fc17710      lock xadd dword ptr [rdi+10h],esi

MM_INTERNAL_CODE:  7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  IObit SmartDef

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88007584280 -- (.trap 0xfffff88007584280)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800391e4f8 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cabadf rsp=fffff88007584410 rbp=fffffa800391e4c0
 r8=fffff88007584568  r9=fffff88007584560 r10=0000000000000000
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!CcGetVirtualAddress+0x21f:
fffff800`02cabadf f00fc17710      lock xadd dword ptr [rdi+10h],esi ds:00000000`00000010=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002d0ab19 to fffff80002c8cf00

STACK_TEXT:  
fffff880`07584118 fffff800`02d0ab19 : 00000000`00000050 fffffa00`036af2b0 00000000`00000001 fffff880`07584280 : nt!KeBugCheckEx
fffff880`07584120 fffff800`02c8afee : 00000000`00000001 00000000`0000000e fffff880`0127ea00 fffff880`000000a0 : nt! ?? ::FNODOBFM::`string'+0x40edb
fffff880`07584280 fffff800`02cabadf : fffff980`20fff800 fffff880`012f4960 fffffa80`04657180 00000000`00002218 : nt!KiPageFault+0x16e
fffff880`07584410 fffff800`02f905b2 : 00000000`00000000 00000000`00000000 fffff880`07584568 fffff880`07584560 : nt!CcGetVirtualAddress+0x21f
fffff880`075844a0 fffff880`012f3025 : fffffa80`06509310 fffff8a0`006c4bc0 fffff8a0`006c4bc0 fffff8a0`0000000e : nt!CcMapData+0xd2
fffff880`07584560 fffff880`012f6d71 : fffff8a0`006c4bc0 00000000`00000000 fffff8a0`0af2cdf0 fffffa80`06509310 : Ntfs!FindFirstIndexEntry+0x1fa
fffff880`075845f0 fffff880`012df677 : fffffa80`06509310 fffffa80`06509310 fffff8a0`0b002601 00000000`00000000 : Ntfs!NtfsFindIndexEntry+0x5d
fffff880`07584660 fffff880`01248c0d : fffffa80`06509310 fffffa80`05c52540 fffff880`07584a10 fffff800`02caba00 : Ntfs!NtfsCommonCreate+0x7c7
fffff880`07584840 fffff800`02c9c64a : fffff880`07584980 fffffa80`039d4b30 00000000`00000000 fffff800`02c92410 : Ntfs!NtfsCommonCreateCallout+0x1d
fffff880`07584870 fffff880`01248b2f : fffff880`01248bf0 fffff880`07584980 00000000`00000000 fffff880`012ea32d : nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`07584950 fffff880`012e59c0 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`05c52540 : Ntfs!NtfsCommonCreateOnNewStack+0x4f
fffff880`075849b0 fffff880`0105d3a2 : fffffa80`04657030 fffffa80`05c52540 fffffa80`047b5300 fffff880`6d4e6f49 : Ntfs!NtfsFsdCreate+0x1b0
fffff880`07584b60 fffff800`02f8d477 : 00000000`00000060 fffff800`02f8ced0 fffffa80`048e55c8 fffff8a0`001c23c0 : fltmgr!FltpCreate+0x392
fffff880`07584c10 fffff800`02f83764 : fffffa80`045f9cd0 00000000`00000000 fffffa80`069a3010 fffff880`07584e00 : nt!IopParseDevice+0x5a7
fffff880`07584da0 fffff800`02f88876 : fffffa80`069a3010 fffff880`07584f20 00000000`00000240 fffffa80`036da080 : nt!ObpLookupObjectName+0x585
fffff880`07584ea0 fffff800`02f8f587 : fffff880`07584f68 00000000`00000001 00000000`00000000 00000000`00000000 : nt!ObOpenObjectByName+0x306
fffff880`07584f70 fffff800`02f3458b : fffffa80`03abe408 fffffa80`00100001 00000000`00000000 fffff880`07585130 : nt!IopCreateFile+0x2b7
fffff880`07585010 fffff880`01060dca : fffffa80`03abe330 00000000`00000017 00000000`00000000 fffffa80`048e55c8 : nt!IoCreateFileEx+0xfb
fffff880`075850b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fltmgr!FltpNormalizeNameComponent+0x16a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!CcGetVirtualAddress+21f
fffff800`02cabadf f00fc17710      lock xadd dword ptr [rdi+10h],esi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!CcGetVirtualAddress+21f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x50_nt!CcGetVirtualAddress+21f

BUCKET_ID:  X64_0x50_nt!CcGetVirtualAddress+21f

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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