Annoying "Stopped working" Windows message

Triton3

New member
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4:44 AM
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2
There is a windows message coming up on the middle of the screen every 5 minutes or so, warning that the "Dell Support Centre" has stopped working and that it will look for a solution.

So what can I do to disable this annoyance or even all the "Not working" warnings since they are useless to me anyway :)
 

My Computer

OS
Windows 7 home premium 64 bit
Obviously there is some sort of problem with the machine so I would have thought solving that would stop the message.

Perhaps if you post back with more details about your machine and when this started to happen and what you were doing at the time one of the experts will be able to help you out, oh and Welcome to the forum.:)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
Hello Triton3 and welcome to Seven Forums.

This may not be the solution you want but you could always uninstall the Dell Support Center from control panel > programs and features.

Continuous Error Message: Dell Support Center Has Stopped Working - Desktop General Hardware Forum - Desktop - Dell Community

dell support center has stopped working - Desktop Audio Forum - Desktop - Dell Community

In the alternative you could visit the Dell Support site and make sure you have the latest updates and drivers from Dell. You could also try to use System Restore to return your machine to a date/time prior to when these nag messages first started.

http://www.sevenforums.com/tutorials/700-system-restore.html
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
You can download the updated Dell Support Centre here:

Dell Support Center | Dell

You may need to change the link to your region first, which you can do at the top of the web page.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
I think before I did anything, I'd want to investigate why I'm getting this error message all of a sudden. Have you checked your recent Event Viewer? Have you recently downloaded any programs, apps or updates that may have conflicted with something on your system?

Does Dell offer any facility for troubleshooting Dell system problems?

You might want to also check into some of the Windows troubleshooting features. Here are a few suggestions. There are others available;

Windows 7 – Technical Problems and Troubleshooting
Windows Support Center – Windows 7 ‘Fix It’ – solutions + support from Microsoft
How to See Windows 7 Reliability and Problem History with Reliability Monitor
How to Run Disk Check in Windows 7
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv5t (generation 1)
OS
Vista 64 bit and 32 bit (SP2)
CPU
Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz
Memory
4GB DDR2 System Memory (2 Dimm)
Graphics Card(s)
512 MB NVIDIA GeForce 9600M GT
Monitor(s) Displays
15.4" diagonal WSXGA+ High-Definition HP BrightView Widescre
Screen Resolution
1680 x 1050
Hard Drives
320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
Keyboard
Built-in HP
Mouse
Built in - Synaptics TouchPad V6.5 on PS/2 Port
Internet Speed
Max
Other Info
~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
Thanks for the replies and also for the welcome. The problem at present seems to have gone away of itself after 3 days of annoyance, apparently it was just a glitch. If it returns I will probably follow above advice to uninstall the Dell security centre it is not of much use anyway.
 

My Computer

OS
Windows 7 home premium 64 bit
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