Another way to terminate the Nero 9 process without Task Manager?

BCXtreme

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Hey everyone,

So here's the deal. I have Nero 9 on my computer (yeah I know everyone hates it, but it came free with the computer). Anyhow, for some reason this program hangs when I try to burn multiple discs in a round. The expected behavior (how it worked with Nero 8 on my last computer) is that every time a disc is finished, the tray pops out and a message asks me to insert the next disc. Well, with Nero 9 on this computer, the tray does pop out, but pops right back in again, and the program hangs eternally. The process cannot be ended through Task Manager (just does nothing), or even through Process Explorer (crashes). The only way to get rid of it is to do a force shutdown with the power switch on the computer case.

No matter what I do, this program simply won't close. If there is a more powerful way to terminate processes besides Task Manager, I'd love to hear about it!
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware X51
OS
Windows 7 Home Premium x64
CPU
Intel Core i7-2600 @3.40GHz
Memory
8.00GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 555 w/1.0GB RAM
Monitor(s) Displays
BenQ XL2420TX
Screen Resolution
1920x1080@120Hz
Hard Drives
1TB
PSU
330-watt
Keyboard
Logitech Wireless Illuminated Keyboard K800
Mouse
Razer Orochi
Internet Speed
Campus Internet

My Computer My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
I just went through and tried all those ideas, none of them worked, sorry. There must be a way to get this process to terminate ... !

EDIT: OK, I just managed to force logoff to kill the program. It still seems like there should be a better way though...
 

My Computer My Computer

Computer Manufacturer/Model Number
Alienware X51
OS
Windows 7 Home Premium x64
CPU
Intel Core i7-2600 @3.40GHz
Memory
8.00GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 555 w/1.0GB RAM
Monitor(s) Displays
BenQ XL2420TX
Screen Resolution
1920x1080@120Hz
Hard Drives
1TB
PSU
330-watt
Keyboard
Logitech Wireless Illuminated Keyboard K800
Mouse
Razer Orochi
Internet Speed
Campus Internet
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