Solved Another Windows 7 BSoD

[iAmDan]

I have an an Acer Asprire 3400 model, retail bought and not even a year old. Basically the machine would BSoD every month or so after purchasing the machine, I was able to bear with this. Now though it BS's pretty much everyday, becoming unbearable.

If it's any use:

EventID 41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2011-07-08T19:23:20.362400000Z



EventRecordID 144870


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer Dan-PC

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 30

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0


Chkdsk and Windows Memory Diagnostics were both run prior to posting.

- 64-bit OS
- Original installed OS on the system
- OEM
- All hardware approximately 1 year old
- Original OS installation (1 year)

I appreciate all help, God knows I'm out of ideas! Thanks all.

 

[panais]

Hi Dan welcome to SF

You have the athrxusb.sys error.
This is Atheros Wireless LAN USB device driver.
So please for first step update the atheros drivers.http://www.acer.com/worldwide/selection.html

 

[iAmDan]

Thanks Panais

I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?

 

[z3r010]

The following is listed in one of your dump files, if you didn't add this as a joke then please do a full antivirus and malware scan of your system.

Hello, I am a member of the Investigating Communications Task Force. Please refrain from touching the keyboard Mr. Karaiskou.
It has come to our attention you are in possesion of indecent material.
We are now tracking your location, do not make this more difficult for yourself.


 

[panais]

Thanks Panais

I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?

http://www.acer.com/worldwide/selection.html
[FONT=&quot]How to Find Drivers[/FONT]
[FONT=&quot]search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: [/FONT][FONT=&quot]Driver Reference[/FONT]
[FONT=&quot]- - Driver manufacturer links are on this page: [/FONT][FONT=&quot]Drivers and Downloads[/FONT]
[FONT=&quot]To remove any left over driver remnants, especially from graphics cards, use driver sweeper Guru3D - Driver Sweeper
---------------------
The easy way for you is to use ur computer update utility and update everything.
In meantime,
Download,install update,scan with SUPERAntiSpyware.com - Downloading File
[/FONT][FONT=&quot]Download,install update,scan with[/FONT][FONT=&quot] Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
-------------------
To update any driver go here [/FONT]http://www.acer.com/worldwide/selection.html
and follow these steps....

 

[iAmDan]

The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

But cheers panais, I appreciate this .

 

[panais]

The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

But cheers panais, I appreciate this .

Dont worry your not doing anything stupid or bad.
This must be a temporary website problem.
Take a look here Belkin : Support
Please reupload ur minidump zip file.

 

[iAmDan]

Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.

 

[panais]

Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.

Try the easy way,roll back driver then try to update with the new one.

 

[iAmDan]

Try the easy way,roll back driver then try to update with the new one.

That's another problem, the roll back driver boy is completely greyed out.

 

[panais]

Try the easy way,roll back driver then try to update with the new one.

That's another problem, the roll back driver boy is completely greyed out.

I noticed that the 4xxx driver is in setup format.
FIRST create a recovery point,
Then try to completely uninstall the old software/driver from the Control Panel\All Control Panel Items\Programs and Features,then install the new driver.

 

[iAmDan]

Try the easy way,roll back driver then try to update with the new one.

That's another problem, the roll back driver boy is completely greyed out.

I noticed that the 4xxx driver is in setup format.
FIRST create a recovery point,
Then try to completely uninstall the old software/driver from the Control Panel\All Control Panel Items\Programs and Features,then install the new driver.

I've just tried that, and installed the setup file downloaded from the Belkin website. The driver from Belkin states it's version 1.0.0.13, but device manager is reading version 2.2.0.27, the original driver that you suggested cause the BSoD. I'm all out of ideas :huh:.

 

[panais]

That's another problem, the roll back driver boy is completely greyed out.

I noticed that the 4xxx driver is in setup format.
FIRST create a recovery point,
Then try to completely uninstall the old software/driver from the Control Panel\All Control Panel Items\Programs and Features,then install the new driver.

I've just tried that, and installed the setup file downloaded from the Belkin website. The driver from Belkin states it's version 1.0.0.13, but device manager is reading version 2.2.0.27, the original driver that you suggested cause the BSoD. I'm all out of ideas :huh:.

By that... [Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .]

You mean you already have that driver?
Or that is the driver you need?
If you already have that driver and caused bsod,you must remove that driver and use new one.
Did you tried with windows update?
Did you tried with ur computer update adviser or update utility?

 

[iAmDan]

The current Belkin driver version: 2.2.0.27, is the driver I *believe* to cause the BSoD through your guide. However I have attempted several methods of uninstalling 2.2.0.27 and then reinstalling version 1.0.0.13 from Belkin's site (Belkin doesn't provide any driver above version that's dedicated to my network USB adopter), which is meant to be stable. But no matter how I unistall 2.2.0.27 and then install 1.0.0.13, Device Manager always reports it's version 2.2.0.27.

Basically I think Window's keep reinstalling version 2.2.0.27, with no roll back drive option.

 

[panais]

The current Belkin driver version: 2.2.0.27, is the driver I *believe* to cause the BSoD through your guide. However I have attempted several methods of uninstalling 2.2.0.27 and then reinstalling version 1.0.0.13 from Belkin's site (Belkin doesn't provide any driver above version that's dedicated to my network USB adopter), which is meant to be stable. But no matter how I unistall 2.2.0.27 and then install 1.0.0.13, Device Manager always reports it's version 2.2.0.27.

Basically I think Window's keep reinstalling version 2.2.0.27, with no roll back drive option.

Try that,(and again before you try that create a restore point)!!
Disable Automatic Driver Installation In Windows 7
Go to Start–>Search type in gpedit.msc
Click the file to open the Local Group Policy Editor and show Windows who is in control!!
You want to go here: Computer Configuration->Administrative Templates->System->Device Installation. Click on the subfolder Device Installation on the left and on the right side you will see the possible restrictions.
Right Click on Prevent Installation of Devices not described by other policy settings and edit this option, set it on ENABLED,apply,ok.
Reboot Windows and enjoy its inability to pollute your system with its standard driver.
(With that,you can remove any driver and the windows will not reinstall anything)
Open gpedit.msc again and revert the change so you will be able to install your driver.

 

[iAmDan]

Am I doing something wrong, just the Windows search bar?

 

[panais]

If you copy paste that >--> gpedit.msc in the start search box then you will see the gpedit,click the gpedit to start ta utillity
Also,
The file location of gpedit is C:\Windows\System32 click on gpedit

 

[iAmDan]

I honestly can't find it, I found a gpedit file, but not with the .msc file extension.

 

[panais]

I honestly can't find it, I found a gpedit file, but not with the .msc file extension.

You dont have the Local Group Policy Editor available in ur Windows 7 Home Premium.
Please read this to http://www.sevenforums.com/drivers/82054-turn-off-windows-7-automatic-driver-installation.html

 

[iAmDan]

This is all so much hassle for one bad driver.

I've decided to steal the wireless USB device from my old Windows XP machine and try using that on my Windows 7 one.

Hoping this will fix it once and for all, I appreciate all your help though panais and I'll report back if not even this fixes it.