Appcrashes and BSOD's while gaming

Jezpukka

New member
Local time
10:45 PM
Messages
2
Hi!

I recently bought this PC used (Acer Predator G3610). Got it so cheap I couldn't refuse haha.

Specs:
MSI Geforce GTX 770 Twin Frozr OC (Replaced the default 560Ti)
Intel Core i7-2600 3,4Ghz
16gb RAM
1,5tb HDD space
Acer Predator G3610 motherboard
XFX TS Gold 650W PSU

After some time I started getting weird appcrashes and (rarely) random BSOD's. So I started to look into it. Every time a game crashed, it showed *****.exe as the faulting module (Diablo3.exe, ThiefGame.exe and so on). I couldn't find a connection between the different games crashing. There's no constant for the crashes, they are completely random while playing. Might be 10 minutes in the game or might be 3 hours. The BSOD's are always either caused by ntoskrnl.exe or dxgmms1.sys.

Here's what I've done so far:

Replaced old PSU with the XFX one
Replaced GPU (probably wasn't the problem anyway)
Ran full memtest86 with no errors
Ran chkdsk, no errors
Ran SFC /scannow, no errors
Uninstalled and reinstalled ALL nvidia drivers with a program called Display Driver Uninstaller
Checked if any drivers need updating with iObit Driver Booster, all are up-to-date
Formatted and reinstalled Windows a few times

The last thing I've tried is driver verifier. I saw from the dumps that ntoskrnl.exe or dxgmms1.sys were causing BSOD's, and verified those two. The PC crashed on startup, caused by dtsoftbus01.sys. After that I removed Daemon Tools. I'm not sure if that will fix anything really. Afterwards I ran verifier with ALL possible drivers selected, and it didn't crash at startup at least.

Even IF removing DT fixes some BSOD's, there's still no cause for those games crashing to desktop. I'm honestly running out of options, because judging from everything I've done so far, the system SHOULD be pretty much stable. This most likely can't be anything else than software-related. I can send appcrash and BSOD reports if required.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-2600
Motherboard
Acer Predator G3610
Memory
16gb
Graphics Card(s)
MSI Geforce GTX 770 Twin Frozr OC Gaming Edition
Hard Drives
1,5TB
Antivirus
Avast!
Browser
Mozilla Firefox
Hello Jezpukka, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Here's the files with all possible info. I threw in the appcrash reports as well.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Home Premium 64bit SP1
CPU
Intel Core i7-2600
Motherboard
Acer Predator G3610
Memory
16gb
Graphics Card(s)
MSI Geforce GTX 770 Twin Frozr OC Gaming Edition
Hard Drives
1,5TB
Antivirus
Avast!
Browser
Mozilla Firefox
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