Artec 1236 USB Scanner Drivers

[Loopygram]

I have followed some instructions left in another spot by Pebbly (I followed the instructions to the letter). I have tried it backwards and forwards, upside and downside and when it searches for drivers it always says it can't find them. Needless to say I am getting very frustrated as I have tried this at least 8 times since yesterday. Any other help would be greatly appreciated before I go postal.

I downloaded the latest drivers or whatever it is (I'm a bit dense in this area) from that cr.am browsing: but no matter how many times I try it just doesn't work. It says Windows can't find the drivers.

I really can't afford a new scanner and this one is perfectly fine. I sure hope someone can help me. Thank you.

Loopygram

 

[pooch]

I have followed some instructions left in another spot by Pebbly (I followed the instructions to the letter). I have tried it backwards and forwards, upside and downside and when it searches for drivers it always says it can't find them. Needless to say I am getting very frustrated as I have tried this at least 8 times since yesterday. Any other help would be greatly appreciated before I go postal.

I downloaded the latest drivers or whatever it is (I'm a bit dense in this area) from that cr.am browsing: but no matter how many times I try it just doesn't work. It says Windows can't find the drivers.

I really can't afford a new scanner and this one is perfectly fine. I sure hope someone can help me. Thank you.

Loopygram

1/ Download the drivers
2/ Right click on the downloaded drivers and select properties this will open a new window
3/click on the compatibility tab in the new window, click on Run this program in compatibility mode for Windows XP (Service Pack 2) click also on Run this program as administrator see picture
click on apply

 

[pooch]

Click on the downloaded driver to install it accept any messages from UAC
When the driver has installed reboot the computer

 

[pooch]

After the computer has restarted click on the start orb and type in Device Manager,
select Device manager from the list it will start in a new window
Select the scanner, which should appear as an unknown item on the list (right click) and select properties and the driver tab
(see attached picture (I do not have a scanner so the picture is very slightly different))
select the update driver button and let it search for the Artec drivers. A warning will appear regarding the lack of a digital signature. Tell Windows to install the driver anyway.
Reboot the computer

 

[pooch]

Click on start orb, Computer, Drive C:, Windows, twain_32, artecusb
Right click on Scan32.exe and select the Compatibility tab (just like in step 1)
Set compatibility settings on scan32.exe to Windows XP SP2 and make sure the executable can run as an administrator.
Now you can start scanning

 

[Loopygram]

Yes thank you. These are the exact instructions I followed but when I right click on the 'unknown' in the device manager it says it can't find the drivers. This is where the problem is. Should I point it to some place in particular? These instructions worked perfect in Windows Vista but now with this new laptop windows can't find the drivers. Thanks again for your help;.

 

[pooch]

Yes thank you. These are the exact instructions I followed but when I right click on the 'unknown' in the device manager it says it can't find the drivers. This is where the problem is. Should I point it to some place in particular? These instructions worked perfect in Windows Vista but now with this new laptop windows can't find the drivers. Thanks again for your help;.

Point it to look at C: windows, system32 and if that doesn't work C: windows, system32, drivers

 

[Loopygram]

I tried it both ways and got the same message. It can't find the drivers. I don't get it but I sure appreciate your help. Thank you Pooch.

 

[pooch]

I tried it both ways and got the same message. It can't find the drivers. I don't get it but I sure appreciate your help. Thank you Pooch.

when you try to install the driver and you click on browse my computer for driver software have you tried in the next window to click onlet me pick from a list of device drivers on my computer?

 

[Loopygram]

Drivers

I honestly can't remember if I tried that or not. I've gone through trying to install it so many times. would the driver be named 'artec'? I'm not even sure what a driver file looks like. What would be the extension? I thought when I installed the .exe that the drivers would install at the same time but don't know.
I really appreciate your help.

 

[pooch]

I honestly can't remember if I tried that or not. I've gone through trying to install it so many times. would the driver be named 'artec'? I'm not even sure what a driver file looks like. What would be the extension? I thought when I installed the .exe that the drivers would install at the same time but don't know.
I really appreciate your help.

That is the problem I do not know what it would be called, your only hope as I see it would be to ask someone who has successfully installed it.

I have to wonder if it even installed properly maybe it would be better to try again with another driver; Driver Download

 

[Loopygram]

That's the one I did download and install but thank you again for trying. Do you know what the extensions are on driver names after the '.' that might help me a little or are they all different? Thanks so much for your efforts. It looks like I just might have to buy another scanner. It's too bad this company went out of the scanner business but can't upgrade the drivers or have someone who can.

 

[pooch]

That's the one I did download and install but thank you again for trying. Do you know what the extensions are on driver names after the '.' that might help me a little or are they all different? Thanks so much for your efforts. It looks like I just might have to buy another scanner. It's too bad this company went out of the scanner business but can't upgrade the drivers or have someone who can.

Which one? there is a whole list, this could be very important!!
I understood you were supposed to download this one Artec Scanner E + Pro 3.0
and I wanted to suggest the 1236 USB because that is not working

 

[Loopygram]

I downloaded the 1236USB V 2.92 and I also downloaded the E + Pro 300 and tried both many times with the same results. I'm just so frustrated now.

 

[pooch]

I downloaded the 1236USB V 2.92 and I also downloaded the E + Pro 300 and tried both many times with the same results. I'm just so frustrated now.

Yes I believe you
One last try
Disconnect the scanner
Reboot the PC
use CCleaner - Optimization and Cleaning - Free Download to clean the PC and to Clean the registry, (two different tabs) analyse + clean/ scan for issues + and fix issues.
When the Registry cleaner asks to make backups do it, but I doubt that you will need them
Reboot
Download the E+pro 300 again cr.am browsing:
and follow the install as per the instructions
DO NOT PLUG IN THE SCANNER UNTIL AFTER YOU HAVE REBOOTED AFTER YOU HAVE INSTALLED THE PROGRAM

 

[Loopygram]

Ok I will try all this when I get home from work. I never thought to unplug the scanner before I installed stuff. I'll be sure to try that. Thanks for all your help and I'll let you know how it goes this evening.

 

[Loopygram]

Well I went through all the steps and its just not going to work. I guess I will have to either put out money for a new one or go without. Thanks so very much for all your help. You were awesome.

 

[Zahg]

Hate to do a necro as my first post here, but this is the reason I even found this site, and I have the solution(way too late prolly, but it could help someone else.)
Been trying for days to get this to work on Windows 7 64bit, just wouldn't(atleast for me)... Then today I found out about 'Windows XP Mode' or 'XPM', available to anyone with windows 7 for free, installs XP as a virtual machine.
500mb download later, I have this ancient scanner working like new.

1. Install Windows XPM
2. Install Artec driver in the VM, select restart now, the VM will relaunch XP. Plug in the scanner.
3. on the menu bar, click USB, then Unidentified Device, this will 'attach' the scanner to the virtual XP.
4. Scan away.

Optional steps to make things smoother
5. on your 'Real' desktop, make a new folder named Scans or whatever
6. in the VM, go to 'My Computer/ C on (computer name)/ Users/ (user name) / Desktop', right click the Scans folder/send to/ Desktop(create Shortcut)

Now you can just drag/drop your scanned images straight to your 'real' hard drive for use in photoshop or whatever.

Hope this helps someone use their old hardware that 7 just doesn't like anymore, and hopefully nobody else will waste a week trying to get this working natively in 7x64 like I did. =p