Solved ASUS 1015CX-BLK024W netbook screen resolution problem

m3110w

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Hi All,

I have an ASUS 1015CX-BLK024W netbook running Win 7 Home Premium. I want to increase the screen resolution but when I go to the Control Panel to adjust it, the maximum available to me is 800x600. If I read them correctly, the specs say it can go up to 1024x600. I updated the graphic driver but the resolution is still limited to 800x600.

Any way to fix this? Do I need to change something in the registry?

I searched on Google and in this forum and didn't find any relevant links. I also tried to join the Asus Support Forum, but their registration system isn't working. :(

Thanks,

Advait
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5732Z
OS
Win7 Premium 64bit
Memory
4gb
Try doing it this way.
Right click on desktop and go to screen resolution. Select what you can and ok your way out
Then right click on your desktop again and select Refresh.
----
Have you scanned your computer for infections? If so what programs did you use?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
ASUSTeK Computer Inc. -Support-

Have you ran this? Its a link to their diagnostics center.You don't need to register for most of the help and diagnostics.

Having said that, Asus really bites when it comes to support. Trust me I know:(. However there IS a lot of good people in the forums there. I AM registered in their R.O.G. forums and have recieved much information. Mainly from others like me ...... most of the moderators/admin. are just shills for corporate. With a few exceptions of course.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Try doing it this way.
Right click on desktop and go to screen resolution. Select what you can and ok your way out. Then right click on your desktop again and select Refresh.

Thanks for the reply. Yes, this is the first thing we tried. It only displays 800x600 as the only choice (no other choices in the drop down menu). I looked all thru the Device Properties screens. Nothing I saw indicates any higher resolution.

Have you scanned your computer for infections? If so what programs did you use?

Good question. Full scan done with up-to-date Kaspersky Internet Security 2013 and pre-boot scan done with Windows Defender Offline. No infections found.

I'll try IndianCarnie's link and see if that gives more info. I'll report back the results. Thanks! Kind Regards,

Advait
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5732Z
OS
Win7 Premium 64bit
Memory
4gb

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
screen resolution problem solved

Hi,

I got it solved by downloading and installing the latest full video driver (17mb) from the Asus website. Apparently just hitting the "Update Driver" button does not get the full version. Now I can set the resolution to 1024x600. Perfect! Thanks for your replies. Cheers,

Advait
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5732Z
OS
Win7 Premium 64bit
Memory
4gb
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