As per the ASUS form, when my DVD-rom would not read and cd/DVD, I deleted the drivers in the properties, deleted the drive in Device Manager and attempted to reboot. Now it will not reboot even in SAFE MODE. I tried my Windows 7 install disc to do a repair and it won't let me do that either. It says it's not the right version of Windows 7.
ASUS customer support says that they are not standard drivers, but part of the firmware of Windows.
If at all possible, I really can't do a fresh install. That would kill my business for a while.
I do have the ability to access the drives out of the laptop via a Thermaltake BlacK Box.
Any help of suggestions would be appreciated.
Thanks in advance.
ASUS customer support says that they are not standard drivers, but part of the firmware of Windows.
If at all possible, I really can't do a fresh install. That would kill my business for a while.
I do have the ability to access the drives out of the laptop via a Thermaltake BlacK Box.
Any help of suggestions would be appreciated.
Thanks in advance.
My Computer
At a glance
Windows 7 Home Premium 64 BitAMD x49558gigATI Radeon HD 5000
- Computer Manufacturer/Model Number
- Custom
- OS
- Windows 7 Home Premium 64 Bit
- CPU
- AMD x4955
- Motherboard
- Asus M5A97
- Memory
- 8gig
- Graphics Card(s)
- ATI Radeon HD 5000
- Sound Card
- M-Audio Delta 44
- Hard Drives
- 1-WD 60G Solid State (Boot Drive)
1-Deskstar 3TB
1-WD Black Caviar 2TB