Asus notebook doesn't recognize Bluetooth hardware

MWK

New member
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8:37 PM
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My computer is supposed to have built-in Bluetooth. The Asus website has a driver update for Windows 7 64-bit, but when I try to install it I get a message that no Bluetooth device was detected.

Help! I have been trying to fix this for days.
 

My Computer

Computer Manufacturer/Model Number
ASUS U52F NOtebook
OS
Home premium 64 bit
CPU
Intel i3
Memory
4GB
How sure are you that the hardware is actually present? Does it show in Device Manager as present but disabled due to no driver installed? Is there a switch that turns the BT on/off that needs to be turned on?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built desktop, Dell G15 5511 Gaming laptop,MS Surface Pro 7 tablet
OS
W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
CPU
3.7Ghz 8700K i7, i7-11800H, i7-1065G7
Motherboard
ASUS TUF Z370-Pro Gaming in desktop
Memory
16G desktop, 16G laptop, 4G tablet
Graphics Card(s)
AMD Radeon RX580, RTX 3060, Intel Iris Plus
Sound Card
High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Samsung U32J59 32" (2x), 15.6", 12"
Screen Resolution
3840x2160, 3840x2160, 1920x1080, 2160x1440
Hard Drives
500G SSD for OS; 2T, 10T & 15T HDDs for Data on Desktop, 1TB SSD laptop, 128G SSD tablet.
PSU
Corsair CX 750M
Case
Antec 100
Cooling
CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft Pro IntelliMouse
Internet Speed
400M down 8M up
Antivirus
Windows Defender
Browser
FireFox
Other Info
Built my first computer (8Mhz 8088cpu, 640K RAM, 20MB HDD, 2 360K floppy drives) in 1985 and have been building them for myself, relatives and friends ever since.
Every review I have accessed says no Bluetooth in this model...go buy an adapter dongle...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
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