Asus Power Surge

P

pulto

New member
Local time
11:57 AM
Messages
9
Hi there, Sarah is using win 7 64 bit, Asus motherboard reports power surge and shut down the computer from nowhere. Happened 3 times yesterday and 3 times today. Any help would be appreciated. Thank you.
 

My Computer

Computer type
PC/Desktop
OS
win 7 pro 64
There is no evidence for a BSOD. I recommend powering computer from a different wall socket, and seeing if the same issue occurs. If it does, open the computer BIOS and report the temperatures displayed therein.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
thank you Golden, appreciate the help. Its very frustrating watching Sarah's computer shut down 3 times in an hour due to this very reason and can't do anything about it. What I've done is ordered a new power supply with a higher watt ( 1000w to 1200w) and hopefully it could resolve the issue. Sarah uses a small space heater. I told her to move the heater away from the tower as far as possible. From what I researched is that this is a ASUS motherboard protection feature and I suspect overheating issue. Will follow up and let you know.
 

My Computer

Computer type
PC/Desktop
OS
win 7 pro 64
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