Asus Rampage IV Extreme Realtek ALC898 Stopped working

Beta

Beta

New member
Pro User
Local time
2:11 PM
Messages
409
In the past 2 days I have been unable to get my onboard audio working. I tried reinstalling windows on another drive and still no success. It shows all of the ports as disconnected except for the Digital Audio out.

I tried updating the BIOS to the new .CAP format but with no success. Not sure what test to make to see if the sound chip went bad. Ideas?
 

My Computer My Computer

At a glance

Windows 7 Pro x64 SP1 and Mac OS X 10.8.3Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz8 x Corsair 8GB DDR3 64 GB Kit @1866 Overcloc...GTX 580 and MSI R6870
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
CPU
Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz
Motherboard
ASUS Rampage IV Extreme
Memory
8 x Corsair 8GB DDR3 64 GB Kit @1866 Overclocked @2000
Graphics Card(s)
GTX 580 and MSI R6870
Sound Card
HDMI on GPU and ACL898
Monitor(s) Displays
32" Sony EX-500 120Hz
Screen Resolution
1920x1080P
Hard Drives
1 x Corsair Force Series GT CSSD-F60GBGT-BK (OS)
2 x Western Digital Caviar Black Sata III 750GB (Raid 0)
1 x Western Digital Caviar Black Sata III 1TB (Media)
2 x Western Digital Caviar Black Sata II 640GB (Raid 0)
PSU
Corsair Professional Series Gold AX850
Case
Corsair 800D
Cooling
Corsair H80 High Performance Liquid CPU Cooler
Keyboard
HP Wireless Elite Keyboard
Mouse
HP Wireless Elite Mouse
Internet Speed
Cable, VisionTek Bigfoot Killer 2100 Gaming Network Card
Other Info
4 x GELID Solutions FN-TX12-15 120mm Case Fan with Superior Temperature Control
1 x Corsair 140mm Case Fan
1 x SilverStone FP55B Aluminum front panel 5.25" to a 3.5" bay converter
1 x Ultra Card Reader
1 x Sony Blu-ray Burner BD-5300S-0B
I assume you have tried reinstalling the motherboard chipset drivers then the RealTek sound driver from ASUS?

Is there any error status for the RealTek in the Device Manager? Try the uninstall/reinstall and see what happens. Uninstall the RealTek in the Device Manager, DO NOT check the box to also uninstall the drivers, then restart the PC and Windows will detect and reinstall the sound.

I just built a system and used the H80 cooler. It was too noisy for my recording studio. I replaced the two cooling fans with "quiet" fans and fixed the noise problem. The quiet fans was the suggestion from Corsair tech support, that others had done.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I did not try reinstalling the intel chipset drivers. I did however tried installing the sound drivers. I will try that. I see on the forum that a lot of people have all of a sudden have had issues just this week...

No errors anywhere in device manager.
 

My Computer My Computer

At a glance

Windows 7 Pro x64 SP1 and Mac OS X 10.8.3Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz8 x Corsair 8GB DDR3 64 GB Kit @1866 Overcloc...GTX 580 and MSI R6870
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
CPU
Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz
Motherboard
ASUS Rampage IV Extreme
Memory
8 x Corsair 8GB DDR3 64 GB Kit @1866 Overclocked @2000
Graphics Card(s)
GTX 580 and MSI R6870
Sound Card
HDMI on GPU and ACL898
Monitor(s) Displays
32" Sony EX-500 120Hz
Screen Resolution
1920x1080P
Hard Drives
1 x Corsair Force Series GT CSSD-F60GBGT-BK (OS)
2 x Western Digital Caviar Black Sata III 750GB (Raid 0)
1 x Western Digital Caviar Black Sata III 1TB (Media)
2 x Western Digital Caviar Black Sata II 640GB (Raid 0)
PSU
Corsair Professional Series Gold AX850
Case
Corsair 800D
Cooling
Corsair H80 High Performance Liquid CPU Cooler
Keyboard
HP Wireless Elite Keyboard
Mouse
HP Wireless Elite Mouse
Internet Speed
Cable, VisionTek Bigfoot Killer 2100 Gaming Network Card
Other Info
4 x GELID Solutions FN-TX12-15 120mm Case Fan with Superior Temperature Control
1 x Corsair 140mm Case Fan
1 x SilverStone FP55B Aluminum front panel 5.25" to a 3.5" bay converter
1 x Ultra Card Reader
1 x Sony Blu-ray Burner BD-5300S-0B
You must log in or register to reply here.

Similar threads

Asus Rampage IV Extreme x79 Raid Problem (Can't Install Drivers)
Replies
1
Views
15K
Peakr
P
ASUS Rampage Extreme IV - Onboard Sound not working.
Replies
3
Views
11K
Beta
Beta
Solved Show temperature of ASUS Maximus IV Extreme-Z optional sensors
Replies
2
Views
5K
Programie
P
Back
Top