Hi,
I own an Hp e9120y desktop which came installed with Vista. Graphics card on this desktop came with an ATI radeon HD 4350. This graphics card worked great for several months with windows vista. I decided to upgrade to windows 7 and the fan on the graphics card stopped working. I have tried to reinstall drivers both from ATI's website and from Hp's website, both to no success. I am curious to know if its a hardware malfunction or something fixable. Any advice is much appreciated!!
Have you visually checked that there is not a foreign object blocking the fan from spinning, most likely dust?
Are you still able to get a signal from the card to your monitor?
My Computer
Computer Manufacturer/Model Number
Rig 1
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 940 Black Edition @ 3.4GHz (AM2+)
Motherboard
Gigabyte GA-MA790X-UD4P (AM2+)
Memory
Corsair CM2X4096-8500C5 (4 X 2GB)
Graphics Card(s)
XFX Radeon HD 5770 / Diamond Radeon HD 5770 CrossFireX
Sound Card
Asus Xonar DS (PCI)
Monitor(s) Displays
Samsung SyncMaster 932bw+ (3)
Screen Resolution
4320x900
Hard Drives
OCZ Vertex 2 80 GB - Windows 7 System --
WD Caviar Black 1TB - Music, Movies, Vids, Pics --
WD Caviar Black 640GB - User Profiles & Games --
WD My Book 320GB external
PSU
Corsair CMPSU-750TX
Case
Cooler Master HAF 932
Cooling
Corsair Hydro Series H50
Keyboard
Logitech Desktop Wave
Mouse
Logitech LX8 Laser
Internet Speed
20 down / 2 up
Other Info
LG GGC-H20L Blu-Ray / HDDVD combo --
Hauppauge HVR-1250 --
Silverstone MFP-51 --
Logitech Webcam C600
Welcome to Seven Forums. When you say you tried to install the ATI driver from both sites with no success. Are you saying the driver didn't install correctly or it didn't fix the fan issue? Also please fill in your system specs including 32 or 64 bit Win 7, This will help us with finding the correct driver for your product. If your not able to get the ATi driver to install are you getting any kind of error message? I use Nvidia so correct me if I'm wrong but if you also install the CCC application I think their is a fan speed controller in it. It isn't unheard of a fan failing but it would seem something else might be going on. Did you do an upgrade install or a clean install of Seven? Thanks. Fabe
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
To piggyback on The Fabe: Yes, CCC does have a fan speed controller for the card. However, it depends upon the card--CCC may have fan speed disabled depending upon the card. A lower model card may have the fan speed control disabled.
My Computer
Computer Manufacturer/Model Number
Rig 1
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 940 Black Edition @ 3.4GHz (AM2+)
Motherboard
Gigabyte GA-MA790X-UD4P (AM2+)
Memory
Corsair CM2X4096-8500C5 (4 X 2GB)
Graphics Card(s)
XFX Radeon HD 5770 / Diamond Radeon HD 5770 CrossFireX
Sound Card
Asus Xonar DS (PCI)
Monitor(s) Displays
Samsung SyncMaster 932bw+ (3)
Screen Resolution
4320x900
Hard Drives
OCZ Vertex 2 80 GB - Windows 7 System --
WD Caviar Black 1TB - Music, Movies, Vids, Pics --
WD Caviar Black 640GB - User Profiles & Games --
WD My Book 320GB external
PSU
Corsair CMPSU-750TX
Case
Cooler Master HAF 932
Cooling
Corsair Hydro Series H50
Keyboard
Logitech Desktop Wave
Mouse
Logitech LX8 Laser
Internet Speed
20 down / 2 up
Other Info
LG GGC-H20L Blu-Ray / HDDVD combo --
Hauppauge HVR-1250 --
Silverstone MFP-51 --
Logitech Webcam C600
Try this; shut off PC, then pull the card and reboot. Let the onboard graphics take over. Once that is done shut off PC and reinstall card and turn PC on. Then go to website and download latest driver and software suite and install both.
My Computer
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
Hmmm....this sounds more like a hardware issue. Even without drivers installed, the fan would still work. If the OP is getting a video signal than the PCI slot is working. It sounds like the fan either stopped working or is running extremely low.
OP, did you physically check to see if the fan is running?
BTW I am an ATI user - Radeon HD4890
PS - The Catalyst Drivers, including the Catalyst Control Center (CCC) is compatible with Windows 7 32/64-bit.
