atikmpag.sys blue screen during boot time

atauro

New member
Local time
3:22 AM
Messages
3
Very often I get blue screen but only during the initial boot my Dell laptop.
I have tried updating the latest AMD Display drivers but of no use.
Pls find the required BSOD logs and appreciate your help.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 7520
OS
Windows 7 Home Premium SP1 64 Bit
CPU
i5
Memory
4GB
Graphics Card(s)
AMD Radeon HD7730M & Intel Graphics 4000
Hard Drives
100GB
Antivirus
McAfee
Browser
Chrome
Konichiwa and welcome to SevenForums!:orb:
Code:
BugCheck 116, {fffffa800442c4e0, fffff88000d93af4, 0, 2}

*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7af4 )

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

Remember to remove Catalyst and only install the graphics driver.

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Update your DirectX drivers.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thank You, I have followed the above steps. I will monitor the condition for a few more days to conclude the solution.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 7520
OS
Windows 7 Home Premium SP1 64 Bit
CPU
i5
Memory
4GB
Graphics Card(s)
AMD Radeon HD7730M & Intel Graphics 4000
Hard Drives
100GB
Antivirus
McAfee
Browser
Chrome
Sounds good!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thank You, your solution seems to be working, no more BSOD now.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 7520
OS
Windows 7 Home Premium SP1 64 Bit
CPU
i5
Memory
4GB
Graphics Card(s)
AMD Radeon HD7730M & Intel Graphics 4000
Hard Drives
100GB
Antivirus
McAfee
Browser
Chrome
No problem! It's my duty to help! :D
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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