Solved Audio devices suddenly "not installed"

txshender

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2:34 PM
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Ok, this is going to be a long post, but I'm having a common problem with uncommon issues.

Two days ago, my desktop audio worked fine through USB headphones, onboard, HDMI, whatever. I move my computer back to my apartment and suddenly, I have no audio or audio devices. I'm not new to the dance of fixing problems on the computer, but this seems to be extremely troubling.

Basically, Windows reports that I have no available playback or recording devices (even with the "show disabled devices" option enabled); it only says "No audio devices are installed" along with the more general "No Audio Output Device is installed". However, Device Manager reports them being operational just fine. I have done the whole dance with uninstall, reboot, disable, reenable, scan for hardware changes, and still, I have nothing. I have double checked the services for audio/power, and everything seems to be working dandy. SFC reports no integrity violations. Dxdiag reports that there are no sound cards present even though clearly, the device manager seems to report them fine.

I had the correct driver for onboard installed, but when I uninstalled the driver for testing purposes, it went away. I don't think that should be the primary concern here.

Here's some screenshots:

Problem.PNG

Devicemanager.PNG

PlaybackDev.PNG

Services.PNG


If anyone can provide some suggestions, I would greatly appreciate it.

Thank you all.
 

My Computer

OS
Windows 7 Ultimate x64
Have you tried a System Restore, back to a date when it all worked OK? If not give that a shot.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Have you tried a System Restore, back to a date when it all worked OK? If not give that a shot.

As I was scratching my head, I decided to do this before you posted as a last ditch effort. You know what? It actually worked.

For most my teenage/adult life, I have hated the system restore functionality and cast it off as a waste of space if you know what you are doing. Somehow, it pulled through this time. Thank goodness I decided not to turn it off on my install when I put in an SSD.

It turns out that by plugging in my USB headphones into my front USB ports (ones routed through the motherboard), I caused some system glitch that gets rid of all audio devices except for some onboard audio digital outputs. I compounded the problem by uninstalling/reinstalling drivers via device manager.

However, plugging the headphones into the rear USB ports cause no problems.

I think I need to verify that the front USB's are plugged in well to the mobo and then check if there is dirt/dust in the port itself causing communication issues. Otherwise, this is done a deal.

At the end of the day then, why didn't SFC catch anything? Why did system restore work but not SFC? So strange... Anyway, thank you good sir.
 

My Computer

OS
Windows 7 Ultimate x64
SFC (System File Checker) and System Restore are two different functions and serve different purposes.

I keep System Restore always on. Its saved my butt many times and also made me look like "supertech" when I use it and fix client PC's.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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