audio not working leading to blue error screen and restart. help!

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muddly

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12:11 AM
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Hi
hi, my comp is having some audio problems and I really need help. -windows 7 ultimate 64 bit-

I haven't been able to start up windows properly without a blue screen followed by restart. I can only start in safe mode.

It says one or more audio services aren't working.
it says i have no audio playback device installed. One or more audio service isn't running.Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.


looking at a previous thread, when I checked services. My windows audio and audio end point are at automatic, however when I check properties>discrepancies, there is not information.

What do I do??
 

My Computer My Computer

At a glance

64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
acer aspire 5755g
OS
64 bit
Hey muddly, welcome. So, an Acer Aspire huh?, I always have trouble with these, I don't know why :confused:. Acer doesn't like me at all. Did you installed the OS and drivers yourself?, or it came like that from the OEM?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitAMD Phenom X4 98504.00GB Crucial Dual-Channel DDR2 @ 401MHz (5-...ATI Radeon 2100 (Gigabyte)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom X4 9850
Motherboard
Gigabyte Technology GA-MA74GM-S2 (Socket M2)
Memory
4.00GB Crucial Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon 2100 (Gigabyte)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
LM742 on ATI Radeon 2100
Screen Resolution
1280x1024 pixels
Hard Drives
WDC WD15EARS-00Z5B1 ATA Device, 1.5 TB, 2 partitions: - 500 GB (aprox.) Where Windows 7 resides, - 1 TB (aprox.) Storage
PSU
Ultra X4 ATX 600W
Case
ST ATX Mid-Tower Case
Cooling
Ultra Carbon X3
Keyboard
Logitech K360
Mouse
Logitech MX10
Internet Speed
802.11n USB Wireless LAN Card
Antivirus
AVG Internet Security 2014
Browser
Firefox Mozilla
Other Info
I use a graphic tablet, a XBOX360 Wired Controller, a external CD/DVD Driver, and my entire system is connected to a 6 slots Protected Power-surge
Hi Damian, it came from the OEM, i did do a system restore , so that might have been the problem, but i dunno hw to fix it.
 

My Computer My Computer

At a glance

64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
acer aspire 5755g
OS
64 bit
muddly said:
Hi Damian, it came from the OEM, i did do a system restore , so that might have been the problem, but i dunno hw to fix it.
Click to expand...

This started as soon as you restored the system?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitAMD Phenom X4 98504.00GB Crucial Dual-Channel DDR2 @ 401MHz (5-...ATI Radeon 2100 (Gigabyte)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom X4 9850
Motherboard
Gigabyte Technology GA-MA74GM-S2 (Socket M2)
Memory
4.00GB Crucial Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon 2100 (Gigabyte)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
LM742 on ATI Radeon 2100
Screen Resolution
1280x1024 pixels
Hard Drives
WDC WD15EARS-00Z5B1 ATA Device, 1.5 TB, 2 partitions: - 500 GB (aprox.) Where Windows 7 resides, - 1 TB (aprox.) Storage
PSU
Ultra X4 ATX 600W
Case
ST ATX Mid-Tower Case
Cooling
Ultra Carbon X3
Keyboard
Logitech K360
Mouse
Logitech MX10
Internet Speed
802.11n USB Wireless LAN Card
Antivirus
AVG Internet Security 2014
Browser
Firefox Mozilla
Other Info
I use a graphic tablet, a XBOX360 Wired Controller, a external CD/DVD Driver, and my entire system is connected to a 6 slots Protected Power-surge
Well it happened once or twice and then i used system restore, and now its become everytime i switch on my laptop on normal mode. Do i need to go to a computer service shop?...
 

My Computer My Computer

At a glance

64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
acer aspire 5755g
OS
64 bit
Well mud, you probably need to start by checking why the OS is giving you this BSOD, try this (since you are able to enter the OS via safe mode:
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html
My guess is that this is related to a driver, but let's make no conclusions and try to see what's happening, maybe if someone else had this trouble before already knows the answer, but right now, you can start by checking that BSOD info available.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitAMD Phenom X4 98504.00GB Crucial Dual-Channel DDR2 @ 401MHz (5-...ATI Radeon 2100 (Gigabyte)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom X4 9850
Motherboard
Gigabyte Technology GA-MA74GM-S2 (Socket M2)
Memory
4.00GB Crucial Dual-Channel DDR2 @ 401MHz (5-5-5-18)
Graphics Card(s)
ATI Radeon 2100 (Gigabyte)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
LM742 on ATI Radeon 2100
Screen Resolution
1280x1024 pixels
Hard Drives
WDC WD15EARS-00Z5B1 ATA Device, 1.5 TB, 2 partitions: - 500 GB (aprox.) Where Windows 7 resides, - 1 TB (aprox.) Storage
PSU
Ultra X4 ATX 600W
Case
ST ATX Mid-Tower Case
Cooling
Ultra Carbon X3
Keyboard
Logitech K360
Mouse
Logitech MX10
Internet Speed
802.11n USB Wireless LAN Card
Antivirus
AVG Internet Security 2014
Browser
Firefox Mozilla
Other Info
I use a graphic tablet, a XBOX360 Wired Controller, a external CD/DVD Driver, and my entire system is connected to a 6 slots Protected Power-surge
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